Cert issue with Aruba virtual controller for Apple users

Issue with Apple users for Aruba virtual controller

http:/ sites are not trusted and as Apple users have no choice about the connection. Android users have the choice to accept or reject. For the Apple users (all types) if I open safari and put in arubanetworks.com the browser will show the site and allow the connection.

Any ideas on how to sort this for Apple users?

LVL 1

Indie101Asked: 2018-09-10

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LVL 10

Sandeep GuptaConsultantCommented: 2018-09-10

you have to request trusted CSR to use IOS devices.

LVL 23

Jakob DigranesSenior advisorCommented: 2018-09-10

i guess this is the captive portal for guest users?
as Sandeep says; get a public trusted CA certificate.
or - depending on how this is used and the amount of users - use http

LVL 1

Indie101Author Commented: 2018-09-10

How do I request csr for trusted iOS device?

I have created csrs for 2012 server not Aruba virtual controller

Is it as straight forward as that ? Thanks in advance

LVL 10

Sandeep GuptaConsultantCommented: 2018-09-10

Please refer following link to generate CSR:

https://community.arubanetworks.com/t5/Controller-Based-WLANs/How-do-I-generate-install-and-manage-a-certificate-for-the/ta-p/193047

also you can call Aruba TAC they will help you with it.

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LVL 23

Jakob DigranesSenior advisorCommented: 2018-09-10

you can also create CSR on windows server - install certificate on WIndows server and export it with private key and import into Aruba Controller. Is it AOS 6.5 or AOS 8.2 software?