Hurricane Florence Coming, need email advice.

kevin taylor
kevin taylor used Ask the Experts™
on
I have a couple of small clients in Wilmington North Carolina, long story short they have inhouse exchange servers and we have a massive hurricane coming. Power will be probably be down for extended time.. Any recommendations for a place to temporary send mail, both have spam titan but I don't think it holds mail in queue.  I understand I could just change the MX Record to a mail service but just wanted to see what suggestions were out there.. Thanks in advance.
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timgreen7077Exchange Engineer
Distinguished Expert 2018
Commented:
If they have on prem servers and those servers will most likely be down for a while, I agree that you should look at a hosted service so that you can still get emails during that time. I had this happen once and I used Appriver as my 3rd party hosting service. the only thing I needed to do was change my MX record to point to Appriver.
that is honestly about all you can do at this point unless there is a second site that your clients can failover the mailbox DBs to but if not, 3rd party hosting temporarily.

Commented:
the area it self having massive hurricane..means lot of power issues and data ai site issues... so best advise is to migrate all to cloud based mail system... i.e office 365  or google apps etc.

which can access anywhere any time...over internet..i.e mobile ...tab, laptop..can send recieve email...using outlook client etc.

as well data stores on the cloud not on premise means data is secures...

no big buget no big maintenance..no technical expertise requirements..

simple and sweet...
\
all the best
Michael B. SmithManaging Consultant
Commented:
@sajid - are you a shill for cloud service providers?

@kevin - you can get really really cheap POP3/IMAP/webmail hosting at Godaddy. Buy it, set up the accounts, but don't change the MX (or config with spam titan) until or if it becomes necessary.
Exchange Engineer
Distinguished Expert 2018
Commented:
Author everything @sajid is excessive. the options I mentioned in my first answer and the option mentioned by @michael are the simplest and quickest methods to keep mail flowing while those exchange servers are offline. you could probably export the mailboxes to pst if there is time so that users can still access the mail that is currently in the mailboxes, because these options will not allow you to use the mail currently in the mailbox since the servers will be offline, unless you export to a pst and import into the new mailboxes or just attach the pst to outlook. keep in mind this is a temp fix. Contact appriver support because they are inexpensive, 24x7 support, and no contract needed.
Michael B. SmithManaging Consultant

Commented:
@kevin - appriver is fine with me. I think both @timgreen7077 and I have recommended vendors we have experience with and we are hoping to provide you with quick REAL answers to your problem.

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