We help IT Professionals succeed at work.

Clicking website link defaults to Chrome browser and not to the web page.

nickg5
nickg5 asked
on
371 Views
Last Modified: 2018-09-17
Trying to open web links, it defaults to Google.com. Windows 8, Lenovo lap top. I receive an e-mail from Twitter with a link to go to the website from which the short Tweet was originated. This only opens a new Google browser. I have only used this device a few times and not familiar with Windows 8 settings.

qqq
The links in that Tweet are supposed to to go the website(s). I see it trying to get there in the address bar but it then goes to Google.
Comment
Watch Question

JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Otherwise does the computer work properly?

Can you try opening this website on another computer that has Chrome as well (and IE or Edge as Default)?

It is probably related to the website and the above will help you verify.
David Johnson, CDSimple Geek from the '70s
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Where are you clicking? If I click on the image I get the page associated with the tweet
https://drive.google.com/open?id=0B542q8KsuQuEN1BWZEM2Y2NMdTA
CERTIFIED EXPERT

Author

Commented:
David:
I click on this and it takes me to Twitter and I go to the tweet and click on the liink to read the full article and it fails. Not happening on others right now. Also not used to locating specific stories on Twitter so I rely on the links from thee emails.

 I have to crop the photo before I can post it. Need Microsoft Picture Manager with this Windows 8
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Not happening on others right now.

Uninstall Chrome, restart, and try your link again.

Assuming that does not start Chrome now (not there), try installing the latest version of Chrome and when it asks to be default, say NO.
CERTIFIED EXPERT

Author

Commented:
John, my version is from 7-2-18.
 I did choose it as default search tool and here is the e-mail where the link came from.
o
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
There is a version of Chrome from late August or early September  In addition to what I suggested above, use a newer version of Chrome.
CERTIFIED EXPERT

Author

Commented:
After removing Chrome and using IE when I click on the article on Twitter it takes me to Google. I removed Google but not the browsing history if that makes any difference.

90
David Johnson, CDSimple Geek from the '70s
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
Where exactly are you clicking?  do you have t.co blocked somewhere? i.e. in your hosts file c:\windows\system32\drivers\etc\hosts ? Does your AV block it?
works for everyone but you
https://www.screencast.com/t/PBNMCCiqI
CERTIFIED EXPERT

Author

Commented:
Windows 8, a different e-mail from the same source and that takes me to Google too. I'm clicking on the article or the link or whatever there is to click on. They take me to Google.

Trend Micro is AV and no problems on these Twitter videos on my Windows 7 Desktop.

I've limited knowledge on Windows 8. I can try to locate that file you posted.

x
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION
David Johnson, CDSimple Geek from the '70s
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
open it in notepad. Easier if you open an administrative cmd prompt as you need to be running the editor as an administrator in order to save the file
CERTIFIED EXPERT

Author

Commented:
Today from the same e-mail program to Twitter and a CNBC video opened fine.
I went back to the Investitute e-mail and it got to Twitter and I clicked on the link and the web page to watch the video was seen in the address bar for a few seconds. Then it went to Google.com.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Ask Investitute Support.
CERTIFIED EXPERT

Author

Commented:
thanks.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You are very welcome.