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I am using QuickBooks Pro. &nbsp;I set up email to use Outlook when I send a form (invoice, say), it opens an Outlook Email. It is from there I adjust the email. <br />
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1. Can you try Web Mail and does that work?<br />
2. Try the ideas in this Intuit Email article to see if some of the Outlook settings need to be changed.<br />
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<a href="https://community.intuit.com/articles/1502300-outlook-is-missing-in-quickbooks-desktop-send-forms-preferences" rel="ugc">https://community.intuit.com/articles/1502300-outlook-is-missing-in-quickbooks-desktop-send-forms-preferences</a>
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I am using QuickBooks Pro.  I set up email to use Outlook when I send a form (invoice, say), it opens an Outlook Email. It is from there I adjust the email.

1. Can you try Web Mail and does that work?
2. Try the ideas in this Intuit Email article to see if some of the Outlook settings need to be changed.

https://community.intuit.com/articles/1502300-outlook-is-missing-in-quickbooks-desktop-send-forms-preferences [https://community.intuit.com/articles/1502300-outlook-is-missing-in-quickbooks-desktop-send-forms-preferences]

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We are not using Outlook, it is connected to webmail but still not sending emails to external recipients.
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We are not using Outlook, it is connected to webmail but still not sending emails to external recipients.

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Try reinstalling QuickBooks and test again.if that does not work, contact Intuit Support. I look through my own Quick Books and the relevant support documents and they all point to external email settings
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Try reinstalling QuickBooks and test again.if that does not work, contact Intuit Support. I look through my own Quick Books and the relevant support documents and they all point to external email settings

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My client has Quickbooks 2018 Enterprise installed and recently switched email provider service to Office 365. I set them up to use the new email host in the QB settings but now it won't let them send email reports outside their domain. They can email them to themselves, but when it's being sent externally it gives a network connection error.
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My client has Quickbooks 2018 Enterprise installed and recently switched email provider service to Office 365. I set them up to use the new email host in the QB settings but now it won't let them send email reports outside their domain. They can email them to themselves, but when it's being sent externally it gives a network connection error.

Quickbooks Network Connection Error When Sending Reports to External Email via Office365 Host

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

QuickBooks is an accounting software package geared mainly toward small and medium-sized businesses and offers on-premises accounting applications as well as cloud based versions that accept business payments, manage and pay bills, and payroll functions. QuickBooks includes remote access capabilities, remote payroll assistance and outsourcing, electronic payment functions, online banking and reconciliation, mapping features through integration, improved e-mail functionality, import from Excel spreadsheets, employee time tracking options, pre-authorization of electronic funds and new Help functions.

QuickBooks

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.