John Jackson
asked on
Ricoh MP C2050 Cannot Send Emails Via Office 365 or Gmail
Ricoh Afficio MP C2050 cannot send emails via Office365. It appears to support SSL/TLS and all that but when I go to scan to email it gives an error saying unsuccessful. It worked fine with the previous email host.
Here's what I've tried so far:
-This MS article options 1 and 2 (not interested in trying #3)
-Setup a gmail account and tried sending as both port 465 or port 25
-Contact ISP and make sure their modem isn't blocking SMTP ports
Ricoh is of little help here. I've tried everything I can find on MS and this forum to no avail.
Here's what I've tried so far:
-This MS article options 1 and 2 (not interested in trying #3)
-Setup a gmail account and tried sending as both port 465 or port 25
-Contact ISP and make sure their modem isn't blocking SMTP ports
Ricoh is of little help here. I've tried everything I can find on MS and this forum to no avail.
I have used both gmail and office 365 (our-domain-name.com); with gmail we use smtp.gmail.com and "smtp over ssl" using 587 (or 465) -- this is our current setting
ASKER
Unfortunately neither one works for us.
did you try 587-your notes said you used 465? and did you set security to SSL? you also have to check your gmail settings to allow "non-secure" apps (you should have received an email from gmail when you tested this letting you know a non secure app is trying to use your gmail account)
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