HP Laser Jet 5550 toners opening and closing wrong way around

Paul Southcott
Paul Southcott used Ask the Experts™
on
HP Laser Jet 5550

The printer was moved, whether something has been upset.

When you open the transfer unit, the toner cartridges open, when closed they close (this is the wrong way around).

Have tried all I can think of - removing all cartridges and replacing them, but the trigger on the left operates in reverse.

Obviously, the printer will not print
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Martyn SpencerSoftware Developer / Linux System Administrator / Managing Director

Commented:
If I am honest, I am having problems visualising this. I can't see how moving a printer would have done what is described. Are you able to share a picture of exactly what is happening and what the problem is?

Author

Commented:
Thanks

Went to take photos

took everything out and put it back - so I could get photos of various stages and then it suddenly worked as it should - been trying for 2 weeks!
Martyn SpencerSoftware Developer / Linux System Administrator / Managing Director

Commented:
That's the most important thing. Glad that it is now OK :)
Top Expert 2013

Commented:
many things now have 2 states, and in your case, it was locked in the wrong state
by removing it, you probably reset it it to the correct state
as above

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