Avatar of Eprs_Admin
Eprs_AdminFlag for Austria

asked on 

Outlook calendar entries not synced

Hi Experts,

we use EXCHANGE 2013 and we have many user which uses O365.
At the secretary office we have 3 users with same OS and same O365 settings.
The problem is the sync of these mailboxes and calendar entries.

When the boss creates a new calendar entry, the secretary cannot see the entry....sometimes it is synced but after several minutes.
How to fix this issue ?

What is the way to add a mailbox to another account ?
A new account ?
Or a new mailbox in the users account ?
Or just add the mailbox via full access rights on the mailbox ???
Microsoft OfficeExchangeMicrosoft 365Outlook

Avatar of undefined
Last Comment
Eprs_Admin
Avatar of Saif Shaikh
Saif Shaikh
Flag of India image

What is the permission on the BOSS calendar for the secretary.

Normally if permission is proper then it should not be any issue with the mailbox. The mailbox is already in O365 so syncing is not an issue.

You can provide full access permission as per your requirement.
Avatar of Eprs_Admin
Eprs_Admin
Flag of Austria image

ASKER

yes the permission is full access.

But the problem is the sync itself...can we do somethng more here ?
ASKER CERTIFIED SOLUTION
Avatar of Saif Shaikh
Saif Shaikh
Flag of India image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of Eprs_Admin
Eprs_Admin
Flag of Austria image

ASKER

Thanks for your time.
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo