<div>
check his power settings (screen timeout) and screen saver settings (idle timeout)
</div>


check his power settings (screen timeout) and screen saver settings (idle timeout)

<div>
all of the desktops in the pool should have the same settings,,,<br />
<br />
where are these checked ?<br />
<br />
&nbsp;what tab in view admin?
</div>


all of the desktops in the pool should have the same settings,,,

where are these checked ?

 what tab in view admin?

<div>
what is the process to add 5 or 6 new VMs to a pool in View Administrator?
</div>


what is the process to add 5 or 6 new VMs to a pool in View Administrator?

<div>
<div class="content wysiwyg-content">
We have a Horizon View Pool of desktops that are assigned to users<br />
<br />
A user logged in yesterday and for some reason, his screen goes to locked mode (after 10 or 12 seconds) and he has to log back in.<br />
This only happens with his desktop. &nbsp;I can log into the same zero client and it works fine (not locked after 10 seconds)<br />
<br />
I looked in View Administrator, but did not see any issues.<br />
<br />
I tried a reset of his desktop, but it did not help.<br />
<br />
If necessary, we may need to provision him a new Desktop.<br />
What would that process be?<br />
<br />
thanks
</div>
</div>


We have a Horizon View Pool of desktops that are assigned to users

A user logged in yesterday and for some reason, his screen goes to locked mode (after 10 or 12 seconds) and he has to log back in.
This only happens with his desktop.  I can log into the same zero client and it works fine (not locked after 10 seconds)

I looked in View Administrator, but did not see any issues.

I tried a reset of his desktop, but it did not help.

If necessary, we may need to provision him a new Desktop.
What would that process be?

thanks

View Desktop Time Out / Lock

Horizon View

VMware, a software company founded in 1998,  was one of the first commercially successful companies to offer x86 virtualization. The storage company EMC purchased VMware in 1994. Dell Technologies acquired EMC in 2016. VMware’s parent company is now Dell Technologies.

VMware has many software products that run on desktops, Microsoft Windows, Linux, and macOS, which allows the virtualizing of the x86 architecture.  Its enterprise software hypervisor for servers, VMware vSphere Hypervisor (ESXi), is a bare-metal hypervisor that runs directly on the server hardware and does not require an additional underlying operating system.