Email tracking

mcrmg used Ask the Experts™

My boss was worried his email account was hacked so he changed his password. One of his friends uses Streak email tracker system. A few days ago, they were together eating lunch and his friend received notification that my boss was reading the email she sent him (my boss was not opening those emails). So my boss thought his email was hacked again.

My question is, this email tracking system will send out a notification every time when the email is opened? Do EEs think this "hacking" theory is legit or it will happen to all the tracking system.  thanks
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Exchange Engineer
Distinguished Expert 2018
this is an excerpt from an faq section of streaks website

Email tracking is one of Streak's most popular power tools. It can help you understand when, where, and how a recipient is reading your emails.
Like all email tracking tools, though, it is fallible, and cannot be relied on as an absolute source of truth. 

the faq actually states that it's not infallible and cant be relied on as absolute truth. so I would say its not trustworthy. if that is the only reason your boss think their email was hacked then I wouldnt worry about it to be honest.


thank you very much

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