Link to home
Start Free TrialLog in
Avatar of Now Then
Now ThenFlag for United Kingdom of Great Britain and Northern Ireland

asked on

How can I uninstall Microsoft Office and all its registry keys?

I have a problem with a third party piece of software integrating with Microsoft Office (2016) in Windows 10. According to the manufacturers of the third party software, there are registry keys left over from a previous installation of Office.  If I remember rightly, I had to reinstall Office due to some problem. I am guessing that when I uninstalled the first installation of Office, it failed to remove some keys. So, I would be happy to remove all traces of Office and start again. Does anybody know how I can do that? Does software exist that will do that for me?
Thank you in advance.
ASKER CERTIFIED SOLUTION
Avatar of Dr. Klahn
Dr. Klahn

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of ☠ MASQ ☠
☠ MASQ ☠

Although it can't be removed completely most traces can be erased using Microsoft's uninstaller ("Easy Fix") tool. This can be further complicated if the machine was originally supplied with a "Click-to-Run" Office trial and then a copy of Office 2016 is installed from disk.

Easy Fix tool on this page:
https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

You could also look at Revo Uninstaller to clean up some of the orphaned registry entries but, as Dr Klahn points out, your aim to remove everything is unlikely to be met although it may be enough to allow your third-party app to stop complaining and install.
Avatar of Now Then

ASKER

"This can be further complicated if the machine was originally supplied with a "Click-to-Run" Office trial and then a copy of Office 2016 is installed from disk."
Yes, this is exactly what has happened. You expressed it very succinctly.
Thank you to Dr. Klahn and MASQ for a couple of good suggestions that I can give a try.
Fingers crossed.
SOME registry keys will be part of Hkey_current_user. This is a part of the registry containing user settings, a different version exists for each user profile.

If you create a new profile, a new version of Hkey_current_user will be created. This may not contain the problematic keys.

Therefore, if you have not tried already, it might be worth creating a new user on that machine, then trying that.
Thank you Mal Osborne. I have actually already tried that.

I was just about to try using the two programmes recommended above when I was told by the user that the addin problem is intermittant. That seems weird to me.