Windows updates affecting App

tortoga
tortoga used Ask the Experts™
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EMR App using dbvser9 (App was sunset'd a few years ago, but there are many users still using this EMR software) after a Windows 10 Pro update passed build 1709, the App on the workstation began running very slowly loading the patients chart from the server PC. Microsoft appears to had made it difficult to stop updates.
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timgreen7077Exchange Engineer
Distinguished Expert 2018

Commented:
If the app was sunset'ed and there are no more updates for it, they you may need to be prepared that one day it will no longer work if you continue with the windows updates. Be option would be to just look at using a more modern and supported app for the same thing. I hate how these new MS updates are causing these issues, but it is what it is. Not sure if you have the ability to run virtual machines but you can always keep an older OS on a virtual machine that supports your app for better performance, but since the OS is older you can run into security vulnerabilities.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You need to change to a new Application. V1709 is no longer new at all. V1803 is out now and another new update out in the next 30 days. As noted above and in articles here I have written, it will never stop.

If you are a sizable organization, you can try to get V1607 LTS from Microsoft to give you time to replace the application but eventually you need to upgrade.
tortogaCIO

Author

Commented:
Thanks for the responses. The client may have to change EMR systems, but for now the doctor has to continue using what she has. At the moment I've installed a batch file on the PCs that run every morning that changes the service to disabled and the logon to quest. Luckily I make image backups, so restoring the PC back is just an inconvenience until a better solution is found. I think I will try the Hyper-V and install Windows 7 Pro which is what they had before. Unless there is a way to use Win 10 on the Hyper=-V that I can stop the updates.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Whether Windows 10 is on a real or virtual machine, there is no way to stop updates on any long term basis except to use a Microsoft-supplied Windows 10 V1607 Long Term Service edition.
Exchange Engineer
Distinguished Expert 2018
Commented:
because of your situation with the doctor, I would suggest the win7 installation on a VM for now until you are able to get the doctor to move to a different option.
tortogaCIO

Author

Commented:
I have just started the hyper-v setup on our test bed to see if it will fiction for the doctor thanks
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
If the guest is Windows 7 it should work. Make sure networking is set up to allow the guest to connect.
tortogaCIO

Author

Commented:
Well, I'm well on my way with Hyper-V with windows 7 pro. Looking good so far. Will need to tune up the speed (processors, etc)  Hopefully running the Hyper-V on an updated Windows 10 pro will meet the doctor's needs until she make a long term decision.
tortogaCIO

Author

Commented:
Well, I got the App running on the Hyper-V as the Main (server) It's running Adaptive Anywhere dbsrv9. I'm using the legacy NIC and it has the same IP and is visible on the network.  Usually all I have to do is go into the mediserver settings on the workstation and set the system DNS network to IP= the main unit's IP, But the workstation App can't find the database ;-( I've play'd only a little with VM. Did the XPMode for some clients that had App issues. It's amazing what I don't know ;-( And, even thought I'm a little short of three quarters of a century old...I'm a quick learner ;-)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
So I think you said it is all working. This will buy time until the app is replaced.
tortogaCIO

Author

Commented:
Most of the responses helped get me in the best direction ;-)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks for the update.

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