Avatar of Alex
AlexFlag for United Kingdom of Great Britain and Northern Ireland asked on

Z440 memory not in quad channel

OK,

Got a new Z440 desktop, only had 16GB of memory so I got  some more which is exactly the same, howvever, the machine is NOT seeing it as quad channel memory and it's running it in single ranks.

I've checked the BIOS and can't find antyhing in there, I've completed a BIOS update in a hope that it'll sort out the memory issue, it did not. I've run CPU-Z on it and taken a solid look at it, Whilst the manufacturer is different the specs of the memory are exactly the same.

The only thing I can think of is HP have prevented people from using any memory other than  their own. Any advice would be great.

Thanks
Alex
HardwareDesktops

Avatar of undefined
Last Comment
andyalder

8/22/2022 - Mon
andyalder

Need to see what you see in CPU-Z.
ASKER CERTIFIED SOLUTION
Dr. Klahn

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER
Alex

I think it's ok, I think it could be a limitation of hte motherboard.
andyalder

You want it to run in independent channel mode anyway, interleaving is a thing of the past. Just wandered where you were seeing the info saying "the machine is NOT seeing it as quad channel memory and it's running it in single ranks.".

It may just mean you are confused about what "rank" means.
Your help has saved me hundreds of hours of internet surfing.
fblack61