Avatar of Alex
AlexFlag for United Kingdom of Great Britain and Northern Ireland

asked on 

Z440 memory not in quad channel

OK,

Got a new Z440 desktop, only had 16GB of memory so I got  some more which is exactly the same, howvever, the machine is NOT seeing it as quad channel memory and it's running it in single ranks.

I've checked the BIOS and can't find antyhing in there, I've completed a BIOS update in a hope that it'll sort out the memory issue, it did not. I've run CPU-Z on it and taken a solid look at it, Whilst the manufacturer is different the specs of the memory are exactly the same.

The only thing I can think of is HP have prevented people from using any memory other than  their own. Any advice would be great.

Thanks
Alex
HardwareDesktops

Avatar of undefined
Last Comment
Member_2_231077
Avatar of Member_2_231077
Member_2_231077

Need to see what you see in CPU-Z.
ASKER CERTIFIED SOLUTION
Avatar of Dr. Klahn
Dr. Klahn

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of Alex
Alex
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

I think it's ok, I think it could be a limitation of hte motherboard.
You want it to run in independent channel mode anyway, interleaving is a thing of the past. Just wandered where you were seeing the info saying "the machine is NOT seeing it as quad channel memory and it's running it in single ranks.".

It may just mean you are confused about what "rank" means.
Hardware
Hardware

Hardware includes cell phones and other digital living devices, tablets, computers, servers, peripherals and components, printers and scanners, gaming consoles, networking hardware such as routers, hubs, switches and modems, storage devices and security equipment such as firewalls and other appliances.

69K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo