"Outlook is using an old copy of your Outlook data file (.ost). error

pgm554
pgm554 used Ask the Experts™
on
"Outlook is using an old copy of your Outlook data file (.ost). Exit Outlook, delete the file, and restart Outlook. A new file will be automatically created the next time you initiate a send/receive.

deleted the ost ,turned off cache and encrption

Still get same error.

Goes way if I create a new profile,but would like to not have to readd 6 email boxes in new profile again.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
"Outlook is using an old copy of your Outlook data file " 
Deleted the ost ,turned off cache and encrption
Still get same error.

Goes way if I create a new profile,


I would have easily suggested new profile as that is how we have fixed this.

So, unfortunately, you do need to create a new Outlook Profile.
Edwin HofferTechnical Expert
Top Expert 2014

Commented:
As have you tried all the steps so why you not export your OST file into PST and import PST files into Outlook again then enable cached mode
I figured it out.
I have a number of M$ hotmail accounts and noticed they weren't updating.
I deleted their ost's and things are back to norma

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial