Duplicate email folders with Outlook (Hotmail)

nickg5
nickg5 used Ask the Experts™
on
What can I do to remove the top boxes with the circles?
They are duplicates of 3 of the ones below. Bill Gates up to his usual tricks of making stuff harder not easier.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Top Expert 2016
Commented:
remove them from favorites.  They aren't duplicates per se.
Edwin HofferTechnical Expert
Top Expert 2014

Commented:
Right-click the folder you want to remove, and then click Remove from Favorites
We did but we lost the favorites folder. That might possibly had been one to keep, I guess we can add a new folder and call it favorites.
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Edwin HofferTechnical Expert
Top Expert 2014

Commented:
Is favorites folder required to keep?
It is not that you lost the favorites folder. The favorites section has been hidden since you no longer have anything in it. Like David mentioned - those duplicate folders are not duplicates, they are more like links to the specific folders. If you like to have Inbox, Drafts and Archive folders at the top of your OWA - leave them in favorites and don't worry about them appearing below, you will not have duplicated items in your mailbox.
In Outlook, this Favorites confusion can be easily countered by switching to the folder view mode.
Thanks.
We never knew it was there until the date of this question so something changed with Outlook

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial