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sglee
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I can't ping this computer by IP address or computer name

Hi,
 
 I have a windows 10 PC (domain joined on Windows 2008 network) that I can ping it by IP address neither by IP address nor by name.
 But that computer can connect to the internet, domain, mapped drive ... everything works normal from that computer, including I can connect to that computer using Splashtop remote software too from outside of the network.
 I discovered this weird situation when I failed to RDP into that computer. First I ran firewall.cpl and made sure that REMOTE DESKTOP was checked for domain, private and public.
 I went to the domain controller and confirmed that IP address and computer name was registered in DNS manager and DHCP server. Other workstation computers can ping each other by computer name and IP address.
 What can I do to troubleshoot this issue?

Thanks.
* nicSoftware FirewallsWindows 10Windows OS

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sglee

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Martyn Spencer

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sglee

ASKER
Where can I check ICMP settings in firewall.cpl? Can you post the screenshot?
McKnife

By default, ping would be disallowed by the firewall, as well as RDP.
It's called "icmp echo request" in the firewall policies.
sglee

ASKER
I found where ICMP settings are located in firewall advanced. I will try it and report back.
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sglee

ASKER
ICMP Settings in firewall was all disabled. I enabled all 4 lines and I can ping by name &IP address and also  RDP into that computer.
Thank you for your help.
ICMP Settings