troubleshooting Question

I can't ping this computer by IP address or computer name

Avatar of sglee
sglee asked on
Software FirewallsWindows OSWindows 10* nic
5 Comments1 Solution188 ViewsLast Modified:
Hi,
 
 I have a windows 10 PC (domain joined on Windows 2008 network) that I can ping it by IP address neither by IP address nor by name.
 But that computer can connect to the internet, domain, mapped drive ... everything works normal from that computer, including I can connect to that computer using Splashtop remote software too from outside of the network.
 I discovered this weird situation when I failed to RDP into that computer. First I ran firewall.cpl and made sure that REMOTE DESKTOP was checked for domain, private and public.
 I went to the domain controller and confirmed that IP address and computer name was registered in DNS manager and DHCP server. Other workstation computers can ping each other by computer name and IP address.
 What can I do to troubleshoot this issue?

Thanks.
ASKER CERTIFIED SOLUTION
Martyn Spencer
Software Developer / Linux System Administrator

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