Mr. Be@n
asked on
Unwanted contacts syncing to Office 365 accounts on User's Iphone.
Hey guys,
I am wondering if anyone out there knows of a way to change which account a contact is syncing with on Iphone? The situation that I am in now is that I have a user who is a delegate to the CEO of this company. She has both her email as well as his email added to her phone. She put a personal contact in and it synced to the CEO's phone. She also expressed a concern about losing her contacts upon leaving the company after her email is removed. She also does not want to turn off the contacts for either Office 365 account as she wants to be able to look up contacts for the CEO as well as for herself. Basically we want to be able to do have these people create their own personal contacts that do no sync with Exchange accounts, while still being able to download the contacts from Exchange and work with them, which I don't think would be unreasonable, but I cannot seem to make that happen on Iphone.
Does anyone have any suggestions?
I am wondering if anyone out there knows of a way to change which account a contact is syncing with on Iphone? The situation that I am in now is that I have a user who is a delegate to the CEO of this company. She has both her email as well as his email added to her phone. She put a personal contact in and it synced to the CEO's phone. She also expressed a concern about losing her contacts upon leaving the company after her email is removed. She also does not want to turn off the contacts for either Office 365 account as she wants to be able to look up contacts for the CEO as well as for herself. Basically we want to be able to do have these people create their own personal contacts that do no sync with Exchange accounts, while still being able to download the contacts from Exchange and work with them, which I don't think would be unreasonable, but I cannot seem to make that happen on Iphone.
Does anyone have any suggestions?
ASKER
Really?!! do you have an article on how to do that from Itunes?
I myself have just tested with the Outlook app on my own phone and removed my Exchange accounts. Running it that way, I was also able to create a contact with out it being synced.
I myself have just tested with the Outlook app on my own phone and removed my Exchange accounts. Running it that way, I was also able to create a contact with out it being synced.
Connect iPhone to iTunes, then in the iPhone screen on iTunes (starts in Summary) and go to Info. There on the right you see All Contacts or Contact Groups and list.
I use the Apple Mail app and contacts are all one group.
I use the Apple Mail app and contacts are all one group.
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But Outlook has multiple contact groups and if the user uses iTunes, it can sync contacts by contact group or All.
The reverse (from iPhone) is not available so far as I can see on my own iPhone.