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connect MSOutlook 2013 to Exchange through Cisco Any Connect VPN

connect MSOutlook 2013 to Exchange through Cisco Any Connect VPN

I have users that works remotely, they connect through Cisco Anyconnect VPN. One of the user has issue connecting MSOutlook to Exchange server. It used to work, the incident just happened and Outlook is not able to connect to Exchange server. I reset the Outlook profile, but still could not resolve the issue.  However User is able to connect to Outlook using OWA, which isolate one problem

Any Help on this issue ?

Thank you
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timgreen7077

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seems dns issue

check the DNS when connect to vpn is it properly working ?
 
ping to exchange host..

all the best
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ASKER

the support tech, put   record on the host file on the local computer of the user , pointing to Autodiscover.mycompany.com  and  IP address , and user was able to connect to Exchange through Outlook via Cisco Anyconnect VPN
Avatar of jskfan

ASKER

the support tech, put   record on the host file on the local computer of the user , pointing to Autodiscover.mycompany.com  and  IP address , and user was able to connect to Exchange through Outlook via Cisco Anyconnect VPN
Avatar of jskfan

ASKER

Thank you


the support tech, put   record on the host file on the local computer of the user , pointing to Autodiscover.mycompany.com  and  IP address , and user was able to connect to Exchange through Outlook via Cisco Anyconnect VPN