Citrix NetScaler ADC 12.1 48.13 nc ---StoreFront, Director, LDAP Virtual Servers are down when I configured with SSL. But they are UP, when I configured with http.

Murty M
Murty M used Ask the Experts™
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Citrix NetScaler ADC 12.1 48.13 nc ---StoreFront, Director, LDAP Virtual Servers are down when I configured with SSL. But they are UP, when I configured with http.
Please suggest how to troubleshoot.

Edit: I will leave that there but I think I initially misread your question, but the same steps are true of SSL - can you telnet from the NS to the SF / XA servers successfully, as a start.
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Commented:
That suggests that something is blocking LDAPS.

Can you telnet on 636 from the Netscaler to the DC's? Is there any firewall in between/is the firewall on the DC's on and allowing LDAPS through?

Enable logging on the NS: https://www.jgspiers.com/configuring-ldaps-citrix-netscaler/

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Commented:
http://www.carlstalhood.com/domain-controller-ldaps-load-balancing-netscaler-12/
If the monitor doesn’t work, use ldp.exe to verify the Domain Controller certificate.

I have followed the above article and LDP.exe Error: Cannot open Connection.
LDAP Service Group Down, but StoreFront and Director Service Groups Effective Stare is UP.
But When I configure Virtual Server for these 3, all are Down.
Seems, Firewall issue.
Do we have any Citrix article or blog to troubleshoot this issue?

Author

Commented:
Thanks Tony.
Issue has been resolved.

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