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Newguy 123
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Unable to register Windows 10 device to Azure AD.

Hello Experts. I have a strange issue. We have on-prem AD domain with .local, and have Office 365 subscription with .com domain. users have 2 identities, one for on-prem, the other for cloud. we leverage E-mail, Sharepoint, SFB...in O365. When a few users try to activate Office Client on their local domain joined machines, the devices registration fails with the attached error pic: Capture. And in event viewer, i see the error in: pic2. We are not leveraging Microsoft Intune, or any other type of MDM, or KMS. Has anyone experienced this issue? Any guidance would really help. Thanks in advance.
Capture.PNG
pic2.PNG
Microsoft OfficeMicrosoft 365* Mobile Device Management (MDM)

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Mahesh

8/22/2022 - Mon
Newguy 123

ASKER
I have already tried to un-install and reinstall the office client from the users O365 portal, remove cached activation keys from the computer, and un-license, and re-license the user in O365...but no luck as of yet. still facing same issue.
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Mahesh

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