troubleshooting Question

Unable to register Windows 10 device to Azure AD.

Avatar of Newguy 123
Newguy 123 asked on
Microsoft OfficeMicrosoft 365* Mobile Device Management (MDM)
2 Comments1 Solution103 ViewsLast Modified:
Hello Experts. I have a strange issue. We have on-prem AD domain with .local, and have Office 365 subscription with .com domain. users have 2 identities, one for on-prem, the other for cloud. we leverage E-mail, Sharepoint, SFB...in O365. When a few users try to activate Office Client on their local domain joined machines, the devices registration fails with the attached error pic: Capture. And in event viewer, i see the error in: pic2. We are not leveraging Microsoft Intune, or any other type of MDM, or KMS. Has anyone experienced this issue? Any guidance would really help. Thanks in advance.
Capture.PNG
pic2.PNG
ASKER CERTIFIED SOLUTION
Mahesh
Architect
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