Setting up our first 'real' client on office 365 (others have been SOHO accounts - either new domains / starting from scratch or existing IMAP accounts. but never more than 2 - 3 mailboxes).
Here we have 12 users on an SBS 2011 standard domain with the exchange running on the SBS 2010
They would like a proposal for moving to office 365.
Would anyone care to share their thinking on the things involved and the time involved below? Or does Microsoft offer info on this?
I would envision figuring the time is a bit of a formula?
Some fixed hours for setting up the office 365 tenant, changing the MX, SPF records, disabling exchange on the sbs box, and ____? This would be the base work you'd do for setting up a domain that has 1 user or 100 users.... call that AccountSetupHours
Then there's time per mailbox to setup that specific user account on office 365, touch each desktop and each user's phone to change where outlook is pointing to (is there an easier way than just hitting each desk and each phone? I am using Synnex as CSP for office 365 and they say for that small a number of users, there's a migrationwiz product but doesn't make sense to use that product). Call that time PerUserSetupHours. Figure this does NOT include migration of old data)
And they most likely would want it, but to keep it separate, migrating their old data as a separate item - setup and running migrationwhiz (i never used it before), What else would go under this? But certainly not include the time to do the migration. I am looking for labor time estimates. Call that PerUserMigrationHours
Oh, and for migrating shared mailboxes, contacts, calendar? MigrationWhiz charges $100 / 10 GB? to move it? Synnex says we can do an export / import to save that cost? Barring the time to actually do the import / export - we'd step away from the PC for that, I'd call that (perSharedItemsHours)
So AccountSetupHours + (Number of users)*(perUserSetupHours+ perUserMigrationHours) +(NumberOfSharedItems)*(perSharedItemHours) = hours to get a business with (NumberOfUsers) from SBS 2011 inhouse exchange to office365.
Care to offer what you'd use for:
What else am I missing? Setting up distribution lists. Other things come to mind?
Of course, the first time through this, it likely takes longer than someone that's migrated loads of businesses. Being new to this, I realize that will be the case. I'm not looking for the client to pay for my learning curve and they certainly don't want to either. I'd like to be able to quote a reasonable timeframe. If I quote my learning curve estimate of 2 - 3x the number of reasonable hours, I won't get the work.