troubleshooting Question

Return of Blue Screen Pointing to iaStorB; how to troubleshoot?

Avatar of Peter Bye
Peter ByeFlag for United States of America asked on
Operating SystemsHardwareStorage HardwareWindows 10
4 Comments1 Solution715 ViewsLast Modified:
I closed another question prematurely. The link for that question is https://www.experts-exchange.com/questions/29118197/Occasional-Blue-Screen-Pointing-to-iaStorB-how-to-troubleshoot.html 

The problem is recurring crashes of Windows 10 Pro 64-bit with an indication that the problem is from iaStorB.sys. System ran fine for a few days until this evening when the same type crash occurred. As in the past I was able to reboot normally.

As you will see in the earlier question the system has two internal SK Hynix 1TB SSD drives. They are NOT configured in RAID.

In the previous thread I was guided to change in BIOS setup the HDD operation from RAID to SATA. I also uninstalled the Intel Rapid Storage Technology enterprise software.

I gather since the new crash still points to iastorb.sys that it is still active in the system. Here is the text of the critical event from the Windows log:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xfffff80a48a47218). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: b4b9a29b-196e-4683-95a3-f0b309187536.

A mini-dump file is also attached.

I ran sfc /scannow - no problems found. Just a couple days ago I ran the full self test on the SSDs and they completed with no errors.

Any further insights on what to try?

Thanks, Pete
092318-10765-01.dmp
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