We help IT Professionals succeed at work.

Cannot run Power Shell

Theo
Theo asked
on
118 Views
Last Modified: 2018-09-27
My website has recently gotten a new IP-address (shared host), but though the rest of the world can see it, I cannot, even after 48 hours. I have flushed my DNS, but to no avail. The problem comes in all browsers. Flushed my cache as well, but the problem remains.

While trying I also found that I cannot start the power shell either normally or as admin. Nothing happens when I click on them (The command prompt itself comes up outside the power menu). I have added this key: Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework]
"InstallRoot"="C:\\Windows\\Microsoft.NET\\Framework64\\"
but again no use. I am on W10
Comment
Watch Question

bbaoIT Consultant
CERTIFIED EXPERT

Commented:
what's the your domain name and what's the link to your website?
is the website working well by visiting the IP address directly?
Managing Consultant
CERTIFIED EXPERT
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION

Author

Commented:
Thank you gentlemen.
@BBAO: The website is at theorichel.nl . I can reach it with my mobile allright, but not with my pc, so I think it is a local problem.
@Michael Smith: Yes in a command prompt I get the powershell started, though I do not know how to do that as an administrator.
Michael B. SmithManaging Consultant
CERTIFIED EXPERT

Commented:
You right-click on cmd.exe and "run as administrator". Then, when you enter powershell.exe, it's also an elevated PowerShell session.

Did you check the contents of the hosts file?

Author

Commented:
Michael,

I can only get into the Powershell through the Command Prompt and do not know how to do that as an Admin. The right clicking you mention is a menu thing and doesnt work here. The menu appears, but the Shell never opens, either the Normal or or the Admin one.
By the way, when I am in the Command prompt and try to do 'net stop dnscache' I get the message that it is invalid. (And I want to stop the DNS to reach my site.
Michael B. SmithManaging Consultant
CERTIFIED EXPERT

Commented:
You can't stop dnscache, you can only flush it ("ipconfig /flush").

Is your SITE running on your Windows 10 computer? Or on a server?

Did you look at the contents of the hosts file?

Author

Commented:
No my site is running on a shared host.
Meanwhile I have opened my hosts-file (not in the command prompt but in regular windows.)  I can see that the IP-address is wrong but I cannot change it for lack of permission. And though I can open PowerShell in the Command Prompt I do not know how to do that as admin.. The elevated Powershell is available in the menu, but clicking on it has no effect.

Author

Commented:
When I check the permission for that hosts file, I see that I am in Full Control, but yet..
Michael B. SmithManaging Consultant
CERTIFIED EXPERT

Commented:
You need to log in as an administrative user or get an administrative user to help you. I'm sorry, but I can't tell you how to work around your local security configuration.

Author

Commented:
I understand, I'll make another question directed at security people

Author

Commented:
I can open PowerShell now, though still not as an administrator. To solve the original problem: my website could not be reached due to IP-change, the recommendation to edit the hosts-file was correct, though my attempts there were plagued by the permissions problem. I was denied access, but when I came back later, the hosts file was changed nevertheless and works now allright. For the remaining permissions problem I have opened a new Question. Michael thanks.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions