Avatar of snoopaloop
snoopaloop
Flag for United States of America asked on

Office 2016 sign on issues.

Does Office 2013 or 2016 require you to sign in to their product even if you have inputted a license?  Will any email account suffice or it should be the user's profile that logged into Windows 10?  We have Office 365 exchange but we don't subscribe to O365 desktop subscriptions.


Capture.PNG
Windows 10Microsoft OfficeMicrosoft 365* volume licensingWindows OS

Avatar of undefined
Last Comment
John

8/22/2022 - Mon
timgreen7077

No it isn't necessary, this is a feature that was added to the Office Suite but if you entered a license and not using O365 you don't need to sign into anything.
John

Is a sign on screen showing up for you?  We have Office 2016 Volume License on Windows 10 and Windows 7 machines and there is no requirement to sign on.
snoopaloop

ASKER
Interesting.  I am dealing with two separate environments.  It was an office 2016 volume license issue for one environment.  In the other environment, The Office 365 Home subscription has  like 10 subscriptions deployed.  I went to office.com/myaccount to try to recover the keys for activating there.  Microsoft support says there are no keys, we need to sign on or sharing a license with a new issue by sending an email to them.  It's a pretty wonky subscription system they have setup.  I can't keep track of all the various sites and authentication types to the office suites..
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
ASKER CERTIFIED SOLUTION
John

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.