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Office 2016 sign on issues.

Does Office 2013 or 2016 require you to sign in to their product even if you have inputted a license?  Will any email account suffice or it should be the user's profile that logged into Windows 10?  We have Office 365 exchange but we don't subscribe to O365 desktop subscriptions.


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timgreen7077Exchange Engineer
Distinguished Expert 2018

Commented:
No it isn't necessary, this is a feature that was added to the Office Suite but if you entered a license and not using O365 you don't need to sign into anything.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Is a sign on screen showing up for you?  We have Office 2016 Volume License on Windows 10 and Windows 7 machines and there is no requirement to sign on.

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Commented:
Interesting.  I am dealing with two separate environments.  It was an office 2016 volume license issue for one environment.  In the other environment, The Office 365 Home subscription has  like 10 subscriptions deployed.  I went to office.com/myaccount to try to recover the keys for activating there.  Microsoft support says there are no keys, we need to sign on or sharing a license with a new issue by sending an email to them.  It's a pretty wonky subscription system they have setup.  I can't keep track of all the various sites and authentication types to the office suites..
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
You might need to contact Microsoft Support. We just run Outlook and it is fine