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Putty serial connections BSOD

I was doing major upgrades over the weekend of Cisco switches. I needed to run a series of show commands via terminal console. The connection was USB adapter brand ATEN I think to Cisco blue console cable. Many time my Win 10 Dell 7490 laptop would crash BSOD. More likely a putty problem or USB SERIAL adapter driver problem? Any recommendations for a solid professional grade serial connection for my Win 10 laptop or ideas for a fix?
Windows 10CiscoNetwork Management

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8/22/2022 - Mon