How to verify Acrobat Reader is auto-updating? Prefs Updater is not visible

sunhux
sunhux used Ask the Experts™
on
I'm trying to ascertain if our Acrobat Reader DC is auto-updating
(patches/updates).  From googling, various links suggest look under
Preferences, Updater but I can't locate this "Updater" in our
organization's PCs/laptops' Acrobat.  How else can I check if it's
auto-updating?

As a number of Adobe products vulnerabilities are of high severity,
felt that this auto-updating is crucial.  Have seen a number of
malicious pdf files that could not be detected by AV
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If Adobe Reader has been set to auto-update on installation (Default), it will update itself. I see that here.

On several machines, look through Reliability History (Control Panel, Security and Maintenance, Maintenance) and see if updates show there. Adobe Updates show up here on my own and client machines.

Author

Commented:
Attached the screens on my laptop: don't see any "Adobe Updates".
The "Automatic Maintenance" was checked, so does this mean it
will autoupdate Adobe products?
AdobeAutoUpdateMaint0.PNG
AdobeAutoUpdateMaint1.PNG
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I think yes, but in Screen Shot 1 above, go to Maintenance and look at Reliability History. That will show updates that have taken place. Look at all the days.
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Look here to see what I mean.

Reliability-Monitor-fro-Adobe-U

Author

Commented:
Attachment 3 is the Reliability History : don't see any "Successful application update" for Adobe Acrobat Reader DC but just some faults.

Attachment 4 is the "Technical Details" for Acrord32.exe
ReliaHisto_AdobeUpd.jpg
ReliaHisto_AdobeUpd2.jpg
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
On the machine you have chosen, it appears Adobe is not working correctly so it may not update

Author

Commented:
From the screens attached so far, can we say there's Autoupdate enabled
for Adobe, just that it's not working?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You need to check reliability history on one or two machines frequently to see if Adobe is updating. The Adobe setting cannot tell you this. Repair Adobe on any machine where it "stopped working"
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Your question was "How to verify" and the answer to that is above.

Another thing you can do is open Adobe, Help, Check for Updates and see if it needs to update.

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