sunhux
asked on
How to verify Acrobat Reader is auto-updating? Prefs Updater is not visible
I'm trying to ascertain if our Acrobat Reader DC is auto-updating
(patches/updates). From googling, various links suggest look under
Preferences, Updater but I can't locate this "Updater" in our
organization's PCs/laptops' Acrobat. How else can I check if it's
auto-updating?
As a number of Adobe products vulnerabilities are of high severity,
felt that this auto-updating is crucial. Have seen a number of
malicious pdf files that could not be detected by AV
(patches/updates). From googling, various links suggest look under
Preferences, Updater but I can't locate this "Updater" in our
organization's PCs/laptops' Acrobat. How else can I check if it's
auto-updating?
As a number of Adobe products vulnerabilities are of high severity,
felt that this auto-updating is crucial. Have seen a number of
malicious pdf files that could not be detected by AV
ASKER
Attached the screens on my laptop: don't see any "Adobe Updates".
The "Automatic Maintenance" was checked, so does this mean it
will autoupdate Adobe products?
AdobeAutoUpdateMaint0.PNG
AdobeAutoUpdateMaint1.PNG
The "Automatic Maintenance" was checked, so does this mean it
will autoupdate Adobe products?
AdobeAutoUpdateMaint0.PNG
AdobeAutoUpdateMaint1.PNG
I think yes, but in Screen Shot 1 above, go to Maintenance and look at Reliability History. That will show updates that have taken place. Look at all the days.
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ASKER
Attachment 3 is the Reliability History : don't see any "Successful application update" for Adobe Acrobat Reader DC but just some faults.
Attachment 4 is the "Technical Details" for Acrord32.exe
ReliaHisto_AdobeUpd.jpg
ReliaHisto_AdobeUpd2.jpg
Attachment 4 is the "Technical Details" for Acrord32.exe
ReliaHisto_AdobeUpd.jpg
ReliaHisto_AdobeUpd2.jpg
On the machine you have chosen, it appears Adobe is not working correctly so it may not update
ASKER
From the screens attached so far, can we say there's Autoupdate enabled
for Adobe, just that it's not working?
for Adobe, just that it's not working?
You need to check reliability history on one or two machines frequently to see if Adobe is updating. The Adobe setting cannot tell you this. Repair Adobe on any machine where it "stopped working"
Your question was "How to verify" and the answer to that is above.
Another thing you can do is open Adobe, Help, Check for Updates and see if it needs to update.
Another thing you can do is open Adobe, Help, Check for Updates and see if it needs to update.
On several machines, look through Reliability History (Control Panel, Security and Maintenance, Maintenance) and see if updates show there. Adobe Updates show up here on my own and client machines.