Outlook 2016 not showing all emails

Armitage318
Armitage318 used Ask the Experts™
on
Hi,
I have Outlook 2016 not showing some old emails in specific folder, which are visible fine in OWA.
We use Exchange  2013.
Folder shows "sync complete".
How can I fix this?
Thank you!
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AlexSenior Infrastructure Analyst

Commented:
MFCMAPI and check if anything is hidden

https://www.howto-outlook.com/howto/hidemovedeletemfcmapi.htm
Senior Infrastructure Analyst
Commented:
Oh on a more simple note, can you rename the OST file for that profile and then download it all again?

Oh size of the OST would be good too, anything above 50GB is an issue
Michael B. SmithManaging Consultant

Commented:
This is almost always due to a custom view.

Click on View -> View Settings -> Current View

Clear the Filter condition.

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