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Theo

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Cannot get Paperport running

I have used Paperport 14.5 for many years and also in W10. I cannot tell since when exactly, but I can not get it running anymore. A splash screen appears for a few seconds and then disappears. Thats it. I have applied the patch and I have tried to adjust the compatibility, but all to no avail. I have read the solutions in an earlier question (*) on this, but that user had just upgraded whereas I had it working on W10.
Then I downloaded the 633 mb professional update. Installing it gave me a few messages about a discussion on the serial, but even after that finished the program wouldnt start. I am now going to restart the computer and see if that helps. Then apply the patch again

(*) https://www.experts-exchange.com/questions/28955421/I-have-PaperPort-14-Pro-just-upgraded-to-W10-Paperport-won't-run-followed-your-link-to-install-14-5-merely-reinstalled-14-how-do-I-get-Paperport-to-run-on-Windows-10.html
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William Fulks
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Did you see this from Nuance's page. It tells how to make 14.5 work in Windows 10. http://nuance.custhelp.com/app/answers/detail/a_id/18359/~/paperport-will-not-load-in-windows-10

You may also want to look at the event log to see if it gives you any specifics as to why it is crashing.
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Joe Winograd
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Theo

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Gentlemen thanks both, but the Winograd solution ended the problem immediately.
You're welcome, Theo, I'm glad that did the trick. Regards, Joe