HOW TO DELETE ABANDONED QUICK ACCESS LINK

Lance McGrew
Lance McGrew used Ask the Experts™
on
I have an abandoned OneDrive link in my Quick Access list that I would like to remove.  I have my personal OneDrive still active on the computer however the one to remove was referencing a previous OneDrive enterprise corporate account that I no longer have.
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Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Right click the Quick Access link you want to remove and select "Unpin from quick access"

Lots of good info for manipulating Quick Access links can be viewed here: https://www.laptopmag.com/articles/add-quick-access-shortcuts-windows-explorer

I hope that's helpful.

Regards, Andrew
Lance McGrewRETIRED

Author

Commented:
I do not have an option to "unpin".  Only such option is to "Pin to Start".  See menu screen capture
onedrive.PNG
Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Lance,

If you click the "Quick access" link, what appears on the right hand side of File Explorer? Have you tried right clicking from the right hand explorer window?
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Lance McGrewRETIRED

Author

Commented:
I did not report the issue correctly.  The abandoned link is under File Explorer left panel and nothing to do with Quick Access link. See attached screen capture.  The abandoned link is "OneDrive - City of Champaign"
file-explorer.PNG
Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Hi Lance,

Going by its name, that looks like a folder that resides in your "OneDrive" online and if so, should be able to be removed from there. Open OneDrive online in a web browser using this link: https://onedrive.live.com/?gologin=1 and check your folders there. If you can locate it (and are certain you no longer need it) then you can remove it from OneDrive and it should disappear from your history the next time you click it in File Explorer.

If the above provides no joy, right-click the folder and select Properties. What do you get in "Location" as shown below? Browse to that location and remove the folder from there.

Location.png
Let me know how you go.
Lance McGrewRETIRED

Author

Commented:
Problem is, I no longer have any access to the Office 365 Enterprise account for OneDrive - City of Champaign.
IT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018
Commented:
Hi Lance,

There are ways to do this in Regedit, however, before going down that path, a much quicker and quicker way that may work for you is to do the following;

1. Open Windows File Explorer
2. Click the View tab and then Options as shown below

File Explorer Options
3. Next, on the Folder Options window that opens, click the (1.) Clear button next to "Clear File Explorer history" and then click the (2.) OK button

Clear Quick Access History
What this does is clear the file history cache of Quick Access. Check to see if that has resolved your problem. (It should)  If not, then we'll have to do a search for the entry in Regedit and remove it from there.

Let me know how you go.

I hope that's helpful.

Regards, Andrew
Lance McGrewRETIRED

Author

Commented:
I had to find the orphaned registry keys and delete them.  All is fixed now.

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