"There are no apps or desktops available to you at this time" NetScaler StoreFront load balance URL Error.

Citrix error "There are no apps or desktops available to you at this time"
Citrix XenApp 7.15 LTSR
NetScaler 12.1 VPX
SSO configured through GPO's.
When login to StoreFront URL is working fine.
But login to NetScaler StoreFront load balance URL is giving above Error.
Configured SSO as per CTX133982 and followed CTX200583 /CTX233380
Please suggest.
Murty MAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Tony JohncockLead Technical ArchitectCommented:
How are you doing the load balancing?

First thing I'd do is set up the NS' without that to see if it's the issue.
Justin YeungSenior Systems EngineerCommented:
if you are having issue like this, you probably have a persistence issue.
set persistence on the VIP with primary cookie insert with 2 mins and backup with source IP for 10 mins.

let see if you have issue with storefront via the VIP.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Murty MAuthor Commented:
Thank you Justin Yeung.
After I changed persistence from SourceIP to COOKIEINSERT --> Timeout: 2 And Backup Persistence: timeout: 10, I am able to see the Apps and Desktop. i.e Enumeration process working fine.
But Launching process is asking Credentials again.
i.e I am receiving login screen.
Issue in Internet Explorer only.
If I login through Google Chrome, no issues. Apps and Desktop launching fine.
Please suggest.
Justin YeungSenior Systems EngineerCommented:
This is normal as your receiver is not configured to do SSO.

However it will not be a problem if you are Ica via netscaler gateway as the session policy can be configured with SSO.
Dirk KotteSECommented:
take a look to Storefront servers windows-eventlogs.
possible you see something like "do not trust XML requests" ... so you have to enable xml trust for delivers group.
possible you see something other ... please post it here.
Murty MAuthor Commented:
Issue at GPO security filtering. Earlier we deleted "Authenticated users" .. Once we added this Group.. the second login screen disappeared.
Thank you Justin Yeung.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.