MoonLive
asked on
Insecure Internet Connection.
Credit Card process error shows up Insecure Internet Connection and won't process the credit card transaction. Have you anyone experience this?
One time I have to replace the switch to get this going but it comes back again. I have 4 POS system all in the same network and same ip address range as others. Just one POS and one register give me this. It is an Android POS device and has wifi and ethernet option. The result is the same whether it is WIFI or Ethernet. What could that be?
One time I have to replace the switch to get this going but it comes back again. I have 4 POS system all in the same network and same ip address range as others. Just one POS and one register give me this. It is an Android POS device and has wifi and ethernet option. The result is the same whether it is WIFI or Ethernet. What could that be?
Sandeep Gupta
You are missing valid certificate for your POS.
What kind of firewall/proxy is between your POS terminals and the internet?
Do you have SSL interception/inspection turned on in your firewall/proxy?
If so, you will need to put in an exception for connections to the transaction processing site.
As Sandeep Gupta mentioned, you are likely missing a valid certificate.
It will either be the root CA certificate for the transaction processing site or the root CA of your firewall/proxy.
Do you have SSL interception/inspection turned on in your firewall/proxy?
If so, you will need to put in an exception for connections to the transaction processing site.
As Sandeep Gupta mentioned, you are likely missing a valid certificate.
It will either be the root CA certificate for the transaction processing site or the root CA of your firewall/proxy.
ASKER
Sandeep Gupta, can you explain a little bit more about the invalid certification? This is Andriod device how do I checked this certification?
Peter Calder, I have 4 other devices works fine. We have Sonicwall and no proxy server.
Peter Calder, I have 4 other devices works fine. We have Sonicwall and no proxy server.
check faulty POS with manufacturer if its android system is updated with all valid root certificates. or if you have an option to update\upgrade its system try with that as well.
also one more point I am thinking, check your wired & wireless policies or rule , I think you may need to whitelist the MAC of this POS.
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