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Text in MS Access pop up box overlaps

thenelson
thenelson asked
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MS Access the text in the textbox in popup box overlaps:overlaping text in pop up boxThis popup box in in the VBA editor but I think others are doing the same.
How do I correct this?
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Most Valuable Expert 2015
Distinguished Expert 2018

Commented:
Check your Windows settings under Screen, Scaling and Layout.
Set font size to 100%.
Gustav,

That did not fix the problem and with that change, everything on the computer became too small to read.
Distinguished Expert 2017

Commented:
You might want to play around with the resolution to find something you can read at 100%
Hamed NasrRetired IT Professional

Commented:
Try with a new database.
If problem persists,upload that database.
Scott McDaniel (EE MVE )Infotrakker Software
Most Valuable Expert 2012
Top Expert 2014

Commented:
Also be sure everything is up to date (Windows, Office) including your video drivers.
Pat,
I tried several different resolutions and several different text sizes: nothing helped. Besides, I don't really want to use a lower resolution which will affect everything to correct one smallish problem.

hnasr,
Does the same thing with a blank, new database. I don't think uploading the database as this looks like it is not a database specific problem and besides, the database has 39,000 lines of code and a lot of confidential information.

Scott,
Brand new Microsoft Surface Book 2 computer. Came with Windows 10 pro and all software updates installed. I transferred the database from my old computer (Dell Win 7) which did not have this problem.
Hamed NasrRetired IT Professional

Commented:
the database has 39,000 lines of code
Who asked for that number of lines of code?

Just need a new blank database, then few objects and try to save in VBA editor.

If issue is recreated, upload this database.
Who asked for that number of lines of code?
No one asked for that number of lines of code. That is what is required to accomplish what needs to be done.

Just need a new blank database, then few objects and try to save in VBA editor.
Did that. Same thing. So it is not the database. This is not a problem in my old computer (Win 7). It became a problem when I started using my new computer (MS Surface Book 2, Win 10 pro)
Scott McDaniel (EE MVE )Infotrakker Software
Most Valuable Expert 2012
Top Expert 2014

Commented:
What is the default printer on your machine? Access uses those printer settings to format and configure quite a few things. Try to set your default printer to a different one and see if that makes a difference.

Regarding updates: I recently bought a brand new MSI laptop, and there were quite a few updates required when I turned the machine on for the first time. It's best to check to be sure.
Scott,
>Try to set your default printer to a different one and see if that makes a difference.
That did not change it (really hoped that would do it).
Hamed NasrRetired IT Professional

Commented:
If that issue with dialog, happens just in access then reinstall Access.
Scott McDaniel (EE MVE )Infotrakker Software
Most Valuable Expert 2012
Top Expert 2014

Commented:
Only other thing I could suggest would be to try a different user profile on the machine (i.e. create a different user and log in as that user). If that doesn't work, then as hnasr suggests you might need to reinstall Access.
John TsioumprisSoftware & Systems Engineer
Distinguished Expert 2019

Commented:
Are you sure that resolution/scaling is what it should...?... also check this article from MS for scaling issues...
I tried playing around with different resolution and font sizes. None changed this issue at all. I am currently using the resolution and scaling recommended by Microsoft for the Surface Book.
Most Valuable Expert 2015
Distinguished Expert 2018

Commented:
This has been reported as a bug - also on Surface Pro 4 - which not even in the latest 1809 Build 10827.20138 has been corrected.

The workaround should be to set the Font Size to 100%.
I don't have a Surface machine, so I can't check this out.
I set the compatibility mode for MS Access to Windows 7 and that fixed the problem.

Thanks for all the suggestions
Thanks to all.
Most Valuable Expert 2015
Distinguished Expert 2018

Commented:
Thanks for the feedback.