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Indie101
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Access for external users to an O365 shared mailbox

Is it possible to add external users to and give them access to a shared mailbox office 365
Microsoft OfficeMicrosoft 365

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Saif Shaikh

8/22/2022 - Mon
Saif Shaikh

I think it is not possible to provide access to an external user on O365 shared mailbox for a tenant. Please refer below article:

http://www.office365help.asia/2015/06/shared-mailbox-with-external-user.html
Indie101

ASKER
Thanks Saif I found this outlining guest access but no mention of mailbox access shared or otherwise

https://support.office.com/en-us/article/guest-access-in-office-365-groups-bfc7a840-868f-4fd6-a390-f347bf51aff6
Indie101

ASKER
I see your link is from 2015, anyone with a link from this month? :)
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William Peck
Saif Shaikh

You can use Office 365 Groups instead of shared mailbox since groups have a guest access model for external collaboration that shared mailboxes do not.

Reference Article-https://practical365.com/collaboration/groups/office-365-groups-vs-shared-mailboxes/
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Saif Shaikh

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Indie101

ASKER
Thanks very much Saif :) :)
Saif Shaikh

You are most welcome..  :)
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