troubleshooting Question

Netgear Prosafe Bonding Router Recognising only 1 of 2 hubs

Avatar of Mike Jacobs
Mike JacobsFlag for United Kingdom of Great Britain and Northern Ireland asked on
10 Comments1 Solution185 ViewsLast Modified:
We have two isps (Virgin and BT) and both hubs have been tested independently and work as advertised.

However, the point of having two isps is that, in the event of one going down, we still have a service.

Hence they are both connected to a Netgear ProSafe Bonding Router. (which, when it's working properly also bonds the services and allows us to approximately double our broadband speed in certain use cases)

My problem is that the router recognises the Virgin Hub, no problem. But does not recognise the BT Hub and this the admin screen is telling me that WAN 2 (the BT hub) is down, when it isn't.

I thought I'd cracked it when I realised that the default ip address of the BT hub was which was already occupied by a Novell Server. So I changed the hub address to .200. Forced the router to refresh its search for hubs.  Nada.

Any ideas?

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 10 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 10 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros