Sharepoint SMS alerts

zelfanet
zelfanet used Ask the Experts™
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I would like to configure text message alerts for Sharepoint in Office 365. When I click on 'alert me', I am brought to a page where I can click it with a radio button, however it is grayed out. I like through the Sharepoint admin center and couldn't find anything. This is on Office 365
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HelpDesk Technician
Distinguished Expert 2018
Commented:
Hi zelfanet,

Unfortunately it looks like Microsoft has disabled SMS alerts for Sharepoint in Office 365. https://support.office.com/en-us/article/Configure-a-SharePoint-site-for-mobile-devices-ddf28727-3bfe-4b56-951d-c97204eac475?ui=en-US&rs=en-US&ad=US has more details under the last section Set alerts to update you of changes.

Hope this helps,
Martin Nguyen

Author

Commented:
Thanks pal
Martin NguyenHelpDesk Technician
Distinguished Expert 2018

Commented:
No problem, sorry there isn't a solution for you. Microsoft does say that it supports notifications through its mobile app if you wanted more than  just email notifications. Also, I came across this add-in for Sharepoint that supports SMS alerts, but it does have a subscription https://timeparity.com/sms-sharepoint.

Cheers,
Martin

Author

Commented:
Thanks Martin,

You'd think Microsoft would just eliminate the radio button. It wasn't that urgent but since I saw it there, I thought we could use it....

Are you an expert on Sharepoint? I'm trying to figure out how to create a template of a team hub site.  https://www.experts-exchange.com/questions/29117539/Create-sharepoint-template-in-Team-site.html

Thanks again
Martin NguyenHelpDesk Technician
Distinguished Expert 2018

Commented:
I'm not a full on expert on Sharepoint, but I'll take a look at your question and see if I can help in any way.

When looking at enabling SMS it looks like its been a long running issue that people think they can enable it with 365 but can't. It'd definitely odd that Microsoft hasn't taken out the radio button, or provided a clearer explanation that it isn't supported.

Martin

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