How Do you Get Youtube Creator Studio to Recognize Videos Longer than 15 minutes in length with a verified account?

memewarren
memewarren used Ask the Experts™
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Upon using Youtube Creator Studio, a student in a public school uploaded a video to a verified channel of which Youtube Creator Studio rejected the video because of length.  The account has been verified and we have been able to ascertain that a video can be up to twelve hours.  We need a way to get Creator Studio to recognize videos longer than 15 minutes in length.
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Top Expert 2016
Commented:
the account AND the channel must have the >15 Minute restriction removed.
memewarren

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Commented:
Thanks again for your help.

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