Password Writeback feature not working - HIB

Anonymous KH
Anonymous KH used Ask the Experts™
on
My client’s company is using Office365 and was wondering why the password write back is not working. He has check that the connectivity to the AD Azure is there. But the password just cannot be changed at the user end.

Any tools on how we can resolve this?
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Commented:
For starters, you should review the event logs, it's hard to guess without any proper information. Refer to this article for more troubleshooting steps: https://docs.microsoft.com/en-us/azure/active-directory/authentication/active-directory-passwords-troubleshoot#troubleshoot-password-writeback

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