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Cisco IP phone on UniFi In-Wall accesspoint is not working

Currently migrating an old Cisco Wifi network to Ubiquiti UniFi with In-Wall accesspoints, connected to Cisco PoE switches.
On the PoE port of the In-Wall accesspoints we connect a Cisco 7911 IP phone.

After changing the switch port configuration (see example below) the AP is working, but the phone boots up ending with the error "Configuring IP".

---- NEW-CONFIG ---- (the phone on the PoE port of the UniFi In-Wall AP doesn't work: error message "Configuring IP")
interface GigabitEthernet3/0/8
 description UniFi+Phone test
 switchport access vlan 100
 switchport trunk native vlan 900
 switchport trunk allowed vlan 4,9,100,900
 switchport mode trunk
 switchport voice vlan 4
 switchport port-security maximum 4
 switchport port-security violation  restrict
 switchport port-security aging time 5
 switchport port-security
 srr-queue bandwidth share 10 10 60 20
 srr-queue bandwidth shape  10 0 0 0
 priority-queue out
 no snmp trap link-status
 mls qos trust device cisco-phone
 mls qos trust cos
 auto qos voip cisco-phone
 storm-control broadcast level 5.00
 storm-control action shutdown
 storm-control action trap
 spanning-tree portfast
 service-policy input AUTOQOS-SRND4-CISCOPHONE-POLICY

---- ORIGINAL-CONFIG ---- (the phone on the PoE port of the UniFi In-Wall AP works)
interface GigabitEthernet3/0/8
 description Phone
 switchport access vlan 100
 switchport mode access
 switchport voice vlan 4
 switchport port-security maximum 4
 switchport port-security violation  restrict
 switchport port-security aging time 5
 switchport port-security
 srr-queue bandwidth share 10 10 60 20
 srr-queue bandwidth shape  10 0 0 0
 priority-queue out
 no snmp trap link-status
 mls qos trust device cisco-phone
 mls qos trust cos
 auto qos voip cisco-phone
 storm-control broadcast level 5.00
 storm-control action shutdown
 storm-control action trap
 spanning-tree portfast
 service-policy input AUTOQOS-SRND4-CISCOPHONE-POLICY

As you can see the voice vlan is 4.
In the UniFi controller a network is created with vlan 4, for the interface1 (PoE port) on the UniFi In-Wall accesspoint.

What could be wrong here?
Avatar of Soulja
Soulja
Flag of United States of America image

If i am understanding this correctly, you are have switch --> unifi ap --> ip phone. It seems the issue is the AP. Can you ensure it's passing the tagged traffic to the phone?
How exactly do you have the switch ports that are connected to the APs configured? If it includes the VLAN that the phones should be on, then the next question becomes whether your APs are configured correctly.
Did the unifi come with it's own POE adapter?  I have had issues with Unifi plugged into a cisco POE switch since Unifi does something different with POE.
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