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Cisco IP phone on UniFi In-Wall accesspoint is not working
Currently migrating an old Cisco Wifi network to Ubiquiti UniFi with In-Wall accesspoints, connected to Cisco PoE switches.
On the PoE port of the In-Wall accesspoints we connect a Cisco 7911 IP phone.
After changing the switch port configuration (see example below) the AP is working, but the phone boots up ending with the error "Configuring IP".
---- NEW-CONFIG ---- (the phone on the PoE port of the UniFi In-Wall AP doesn't work: error message "Configuring IP")
interface GigabitEthernet3/0/8
description UniFi+Phone test
switchport access vlan 100
switchport trunk native vlan 900
switchport trunk allowed vlan 4,9,100,900
switchport mode trunk
switchport voice vlan 4
switchport port-security maximum 4
switchport port-security violation restrict
switchport port-security aging time 5
switchport port-security
srr-queue bandwidth share 10 10 60 20
srr-queue bandwidth shape 10 0 0 0
priority-queue out
no snmp trap link-status
mls qos trust device cisco-phone
mls qos trust cos
auto qos voip cisco-phone
storm-control broadcast level 5.00
storm-control action shutdown
storm-control action trap
spanning-tree portfast
service-policy input AUTOQOS-SRND4-CISCOPHONE-P OLICY
---- ORIGINAL-CONFIG ---- (the phone on the PoE port of the UniFi In-Wall AP works)
interface GigabitEthernet3/0/8
description Phone
switchport access vlan 100
switchport mode access
switchport voice vlan 4
switchport port-security maximum 4
switchport port-security violation restrict
switchport port-security aging time 5
switchport port-security
srr-queue bandwidth share 10 10 60 20
srr-queue bandwidth shape 10 0 0 0
priority-queue out
no snmp trap link-status
mls qos trust device cisco-phone
mls qos trust cos
auto qos voip cisco-phone
storm-control broadcast level 5.00
storm-control action shutdown
storm-control action trap
spanning-tree portfast
service-policy input AUTOQOS-SRND4-CISCOPHONE-P OLICY
As you can see the voice vlan is 4.
In the UniFi controller a network is created with vlan 4, for the interface1 (PoE port) on the UniFi In-Wall accesspoint.
What could be wrong here?
On the PoE port of the In-Wall accesspoints we connect a Cisco 7911 IP phone.
After changing the switch port configuration (see example below) the AP is working, but the phone boots up ending with the error "Configuring IP".
---- NEW-CONFIG ---- (the phone on the PoE port of the UniFi In-Wall AP doesn't work: error message "Configuring IP")
interface GigabitEthernet3/0/8
description UniFi+Phone test
switchport access vlan 100
switchport trunk native vlan 900
switchport trunk allowed vlan 4,9,100,900
switchport mode trunk
switchport voice vlan 4
switchport port-security maximum 4
switchport port-security violation restrict
switchport port-security aging time 5
switchport port-security
srr-queue bandwidth share 10 10 60 20
srr-queue bandwidth shape 10 0 0 0
priority-queue out
no snmp trap link-status
mls qos trust device cisco-phone
mls qos trust cos
auto qos voip cisco-phone
storm-control broadcast level 5.00
storm-control action shutdown
storm-control action trap
spanning-tree portfast
service-policy input AUTOQOS-SRND4-CISCOPHONE-P
---- ORIGINAL-CONFIG ---- (the phone on the PoE port of the UniFi In-Wall AP works)
interface GigabitEthernet3/0/8
description Phone
switchport access vlan 100
switchport mode access
switchport voice vlan 4
switchport port-security maximum 4
switchport port-security violation restrict
switchport port-security aging time 5
switchport port-security
srr-queue bandwidth share 10 10 60 20
srr-queue bandwidth shape 10 0 0 0
priority-queue out
no snmp trap link-status
mls qos trust device cisco-phone
mls qos trust cos
auto qos voip cisco-phone
storm-control broadcast level 5.00
storm-control action shutdown
storm-control action trap
spanning-tree portfast
service-policy input AUTOQOS-SRND4-CISCOPHONE-P
As you can see the voice vlan is 4.
In the UniFi controller a network is created with vlan 4, for the interface1 (PoE port) on the UniFi In-Wall accesspoint.
What could be wrong here?
If i am understanding this correctly, you are have switch --> unifi ap --> ip phone. It seems the issue is the AP. Can you ensure it's passing the tagged traffic to the phone?
How exactly do you have the switch ports that are connected to the APs configured? If it includes the VLAN that the phones should be on, then the next question becomes whether your APs are configured correctly.
Did the unifi come with it's own POE adapter? I have had issues with Unifi plugged into a cisco POE switch since Unifi does something different with POE.
This question needs an answer!
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