Hardware not match and not respond

Hi Expert,

I would like to check how can i know is graphic card compatible to motherboard? I have a Asus ROG Strix z370-f gaming which I plug in my graphic card palit gamerock premium gtx1080 is not responding, and fan not running. I guess the graphic card is not compatible, I need advise from expert over here.

Thanks!

xchiazyxAsked: 2018-10-04

Who is Participating?

Experts Exchange Solution brought to you by

Enjoy your complimentary solution view.

Get this solution by purchasing an Individual license! Start your 7-day free trial.

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

LVL 11

Martyn SpencerSoftware Developer / Linux System Administrator / Managing DirectorCommented: 2018-10-04

Does your graphics card have its own power connectors? If so, have you connected them?

LVL 59

andyalderHaemorrhoids victimCommented: 2018-10-04

Yes to the first, it comes with a power cable, Whether they have connected it though we'll have to wait and see.

LVL 11

Martyn SpencerSoftware Developer / Linux System Administrator / Managing DirectorCommented: 2018-10-04

If the power connectors are not connected, it could well be that the graphics card is drawing too much of a load from the motherboard and this causes it to refuse to boot. Also, check for POST results from the board. Usually there is either an LED display, some LEDs or audible sounds that indicate a POST failure.

xchiazyxAuthor Commented: 2018-10-04

Thank for the help.

My graphic card don't come eith power connecter, I connect to power supply 6 pins and 8 pins.

Thanks!

LVL 11

Martyn SpencerSoftware Developer / Linux System Administrator / Managing DirectorCommented: 2018-10-04

It's working now?

LVL 59

andyalderHaemorrhoids victimCommented: 2018-10-04

manufacturer's website says cable included (although why since it normally just plugs into PSU and any cable is wasted)

LVL 11

Martyn SpencerSoftware Developer / Linux System Administrator / Managing DirectorCommented: 2018-10-04

Sometimes a cable may be included to split a single connector into two. I guess they may also include one so it acts as an extension. If it's all working, great!

LVL 95

nobusCommented: 2018-10-04

check also if the power supply can handle the load
calculate it here : http://extreme.outervision.com/psucalculatorlite.jsp

xchiazyxAuthor Commented: 2018-10-08

Thanks for all the support, I went down to a where I bought my pc and get the pro to check and rebuild it. My CPU Fan didn't fully mount and Thermal Compound didn't apply becuase I though is kind of glue haha, heat prevent it from booting. Overclocked motherboard can go up to 70+ degree luckily my Intel CPU is not damage though have little burn only for few seconds.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial

LVL 11

Martyn SpencerSoftware Developer / Linux System Administrator / Managing DirectorCommented: 2018-10-08

I would not have expected that lack of heat sink compound being put in place would prevent booting due to overheating. The compound improves conductivity but not having any would still allow a degree of cooling, but it would not be anywhere near as efficient. Anyway, good to hear that the PC is up and running. Thanks for coming back to provide feedback. It helps us to work out how to ask better questions to lead to the root cause of the problem. Enjoy your new PC!