asked on 10/4/2018

Hardware not match and not respond

Hi Expert,

I would like to check how can i know is graphic card compatible to motherboard? I have a Asus ROG Strix z370-f gaming which I plug in my graphic card palit gamerock premium gtx1080 is not responding, and fan not running. I guess the graphic card is not compatible, I need advise from expert over here.

Thanks!

Components Hardware

Last Comment

xchiazyx

10/8/2018

Martyn Spencer

10/4/2018

Does your graphics card have its own power connectors? If so, have you connected them?

Member_2_231077

10/4/2018

Yes to the first, it comes with a power cable, Whether they have connected it though we'll have to wait and see.

Martyn Spencer

10/4/2018

If the power connectors are not connected, it could well be that the graphics card is drawing too much of a load from the motherboard and this causes it to refuse to boot. Also, check for POST results from the board. Usually there is either an LED display, some LEDs or audible sounds that indicate a POST failure.

xchiazyx

10/4/2018

ASKER

Thank for the help.

My graphic card don't come eith power connecter, I connect to power supply 6 pins and 8 pins.

Thanks!

Martyn Spencer

10/4/2018

It's working now?

Member_2_231077

10/4/2018

manufacturer's website says cable included (although why since it normally just plugs into PSU and any cable is wasted)

Martyn Spencer

10/4/2018

Sometimes a cable may be included to split a single connector into two. I guess they may also include one so it acts as an extension. If it's all working, great!

nobus

10/5/2018

check also if the power supply can handle the load
calculate it here : http://extreme.outervision.com/psucalculatorlite.jsp

ASKER CERTIFIED SOLUTION

xchiazyx

10/8/2018

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Martyn Spencer

10/8/2018

I would not have expected that lack of heat sink compound being put in place would prevent booting due to overheating. The compound improves conductivity but not having any would still allow a degree of cooling, but it would not be anywhere near as efficient. Anyway, good to hear that the PC is up and running. Thanks for coming back to provide feedback. It helps us to work out how to ask better questions to lead to the root cause of the problem. Enjoy your new PC!

xchiazyx

10/8/2018

ASKER

Many thanks, much appreciated.