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Autodesk Vault 2016 - Performance issues when performing searches within Project Explorer

Hey Experts,

Some users are experiencing performance issues when performing searches within Project Explorer of the Vault Professional 2016 client.  Searches for projects, part files and documents are slow to return results and are slow to retrieve full property details of the files.   This poor performance is experienced when the user logs into the Vault server using the FQDN of the server, from the Vault client on their machines.

When the user logs into the Vault client using the IP address of the Vault server, the performance issues are not present.  Results returned from searches within the Project Explorer are snappy and all property details are quickly returned.  

Both forward and reverse DNS resolution for the FQDN / IP are present and lookups complete successfully.

Can anyone offer suggestions on where I should start looking.

Thank you,
Anthony
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Fibertron
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I know this question is old but you could add an entry to the Hosts file on the remote PC and that should speed up the name resolution process.
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