troubleshooting Question

Excel spreadsheet keeps crashing

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hodgem asked on
Microsoft OfficeMicrosoft ExcelWindows 10AzureWindows Server 2016
4 Comments1 Solution149 ViewsLast Modified:
Hi - We have an excel 2016 spreadsheet that we use as a product list/price sheet, that is about 5mb in size. When we open it and do copy/pastes or what seems to be small modifications, it either crashes or freezes. We are accessing it on a terminal server/Server 2016 that has 4 Xeon processors/25 gb RAM. When this Excel file is open and changes are being made, it utilizes 15-20% of the 4 processors. I've turned off hardware acceleration in Excel (because I've heard this can cause issues), it helped for a little while, but it still is an issue. Any help with this would be much appreciated.
ASKER CERTIFIED SOLUTION
hodgem

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