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gromackFlag for United States of America

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Computer behaving badly...

I've got a problem computer, will randomly lock up, but can find no rhyme or reason for it.
Recently did a ram & SSD upgrade, reset winsock & tcp settings, reinstalled network drivers, all updates are current.
After a reboot, I see the following flags in the event viewer, are any of them potential culprits or are they pointing to possible issues?
As far as any of these being domain related, no one else is having the came or similar isses.
Here are warnings in event viewer.
This computer was not able to set up a secure session with a domain controller in domain MYDOMAIN due to the following:
There are currently no logon servers available to service the logon request.
This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator.  
My next step was going to be removing & rejoining domain, but was wondering if I did that, would I lose all his profile related stuff, like desktop, documents, etc?


The processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following:
a) Name Resolution failure on the current domain controller.
b) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller).


NtpClient was unable to set a domain peer to use as a time source because of discovery error. NtpClient will try again in 3473457 minutes and double the reattempt interval thereafter. The error was: The entry is not found. (0x800706E1)


The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{9BA05972-F6A8-11CF-A442-00A0C90A8F39}
and APPID
{9BA05972-F6A8-11CF-A442-00A0C90A8F39}
to the user MYDOMAIN\User1 SID (S-1-5-21-1699365473-3300799191-2438991261-5109) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
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John
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My next step was going to be removing & rejoining domain, but was wondering if I did that, would I lose all his profile

If you disjoin and re-join with the same profile, no, you will not lose anything.

Try a new, test, local user profile and see if it behaves better.
You send "randomly" will lock up? Are you sure there is not something you are doing, or have done recently when the problem occurs?

Random lockups are often caused by memory errors. Since you said you replaced memory recently, you might want to remove the memory, clean the connectors (a pencil eraser is a good choice, then blow off any residue) and reseat the memory.  If the problem goes away, that was it.

If the problem continues, can you reinsert the old memory and see if the problem goes away? You might have a bad sim.
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In addition to the above, you might want to check your network connections (cables, connectors, etc. in wired) or (signal strength and traffic if wireless).
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ASKER

Computer is wired connection. And good methods of testing that don't involve buying an expensive piece of equipment?
I find it unlikely that the network connection is causing the computer to freeze. Network errors will (should) eventually timeout and report an error, not hang indefinitely.
Depends on the meaning of "lockup" .  In a domain environment, its possible for a client to look frozen, while its having troubles accessing its server.   It can be pretty severe depending on the elements being accessed.  If the PC is actually stopped or gets a blue screen, then of course the network is not the likely culprit.  But, I for one, have learned to be careful about using the word never.
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ASKER

Thinking of earlier today, after resetting tcp, winsock & reinstalling network driver, user tried to open quickbooks & just got a spinning cursor, until he force quit & restarted. There are times control alt delete will not respond & trying to get to event viewer will show (not responding). Computer has 16 GB of ram & an SSD Drive. Would built in diagnostics detect ant memory errors? Office is a good way away from me, I'd like to have answers & fix before making that drive.
Good point. (And I did not say never or always just FYI).

So I will rephrase: I find it unlikely that a network connection problem would cause the computer to freeze. Network errors should eventually timeout and report an error, or even blue screen. In my experience though, I have not seen one  hang indefinitely, but I suspect that if the network is trickling very slow data back, it could indeed look hung for a very long time.

How long did you wait before restarting?

Better?  :-)
If the computer has built-in diagnostics, by all means run them
There are memory tests you can install and run, but I am not sure how well they work.  Some will do a extensive test of memory, but I have always had to run them from the machine in a stand alone mode so they can test all the memory.  But John is right, run what you have to see what shows up.

Is Quickbooks the only culprit that causes it to hang? Intuit is well known for those kind of errors. Corrupted preference files will hang or crash Quickbooks, Quicken, and even TurboTax.

You might look at Intuit's help section to see what they suggest to recover from that condition. They might be able to help here if Quickbooks is the actual problem.
Is Quickbooks the only culprit that causes it to hang? Intuit is well known for those kind of errors. Corrupted preference files will hang or crash Quickbooks, Quicken, and even TurboTax.

Generally QB is very well behaved (I have been using it for near two decades).  Like Turbo Tax is normally fine.
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ASKER

I'd wiped out & reinstalled QB completely, as I was having issues with it, exporting to excel or emailing invoices, etc out of QB.
Hmmmm.... thinking back over everything, memory does seem like a likely culprit, doesn't it?
You should be able to determine that by running built-in diagnostics.
John, can I send you my data to input?   :-)

I find Quickbooks, Quicken, and Turbotax all to be badly behaved. Especially when they crash, recovery can be a real pain.   Often it is a corrupted preference file, and they just do not recover well from that. You are one lucky person!  :-)

Disclosure: I do Beta test for Intuit, but I am talking about released products having problems all the time.
The only time I had QB stop working was a version earlier than Windows 7 when Windows 7 was very new. I did not need the earlier version so I just uninstalled it.

I do QB consulting for clients (QB Pro Advisor) and my setups there do not crash either.
I may have to hire you.  I will admit, most of my problems are on the Mac side! Intuit has really stopped supporting the Mac for the most part. I need to move it all over to Windows 10, but last time I checked, they had no way to get the data from Mac to Windows. Has that changed?

 (And sorry for the sidebar on this question!)
Avatar of gromack

ASKER

I think the only way is if you go with their online version.
Thanks. I will check it out.
I think the only way is if you go with their online version.

I will look at that as well. Maybe the online version will let me upload a file. Never tried.

Thanks
you can try a system restore to a ddate it wwa working ok
It sounds like bad RAM.

I recommend running memtest86+ via disc or flash drive, pre-boot, to confirm or refute my hypothesis.
http://www.memtest.org/

I often buy pre-tested QA brand memory like G.Skill in attempt to avoid QA issues like bad RAM.

If the issues were happening prior to the upgrade, chances are the hard drive is on it's way out instead. How old is the drive?

More info on how to test memory via memtest and windows:
https://www.howtogeek.com/260813/how-to-test-your-computers-ram-for-problems/
Recently did a ram & SSD upgrade, reset winsock & tcp settings, reinstalled network drivers, all updates are current.
Ram upgrade  - will not change network
SSD Upgrade - Assuming you imaged existing HDD to SSD - again no network changes
reset winsock & tcp settings, reinstalled network drivers Why did you do this, you have to reset your ip settings which include the DNS servers to point to your DNS servers.
all updates are current again no network changes
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