When migrating from Google Apps to Office 365 Error: MigrationPermanentException: The username or password for this account is incorrect

Murty M
Murty M used Ask the Experts™
on
MigrationPermanentException error when migrating from Google Apps to Office 365
Error: MigrationPermanentException: The username or password for this account is incorrect. --> The username or password for this account is incorrect. --> Imap server reported an error during LoginCommand indicating that authentication failed: ‎'Invalid credentials ‎(Failure)‎‎'.

Please suggest.
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Top Expert 2016
Commented:
Fix the password/username issue. If need be, reset the password to something you know in GAPPS
Gopi RajuSystem Engineer

Commented:
Make sure you are using the correct user name and password, try logging into the account once and check the credential are correct.
Saif ShaikhServer engineer

Commented:
As David suggested,

If you are using csv file for user names and passwords. Update the same with correct credentials. it is likely that the migration is failing for incorrect username and password for a user.
Jian An LimSolutions Architect
Top Expert 2016

Commented:
how do you authenticate via the migration? Usually you are migrating via API not via credential.

if you are doing API, then you might be limited on a daily limit.
If you are doing password based, changing password will be easy and restart.

Author

Commented:
Thanks, David, I have deleted the CSV file created with correct password it worked for me.

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