CA Workload Automation AE (CA WAAE Autosys) - Error code 655 - Linux Agent

Hi,

I have a weird issue that is happening sometimes on my linux machines. I try to run a job using autosys and it fails throwing a error code -655 (see attached file).
We are running Autosys agent 11.3.6 and on most machines it works very well. Our agent is running as "root".  OS is Redhat 7.4. No autosys job has ever run on the machine.

What I understand from the log I get from the running job, it's like autosys thinks my machine is a Windows machine and it wants to login directly with my user. So I need to store my username/pass in the autosys password database (autosys_secure). It's not normal from what I know. The Linux autosys agent should execute the job as the user specified in the job definition.

We compared the job on 2 machines (it works on one and not in the other). They are identical. My "jboss" user exists on the machine, I'm able to sudo su - jboss. I don't know the password of it, which is irrelevant. My script has the proper rights (I can execute my script on the machine as "jboss")

We checked the agent configuration and it seems there is no difference between a functionnal and disfunctional machine.

Does anyone have any idea on this?

Thanks!

Guillaume
LVL 2
Guillaume ZussyJava middleware Admin Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David FavorLinux/LXD/WordPress/Hosting SavantCommented:
Looks like your file attachment failed.

https://stackoverflow.com/questions/13496613/autosys-xit-code-655 provides good coverage explaining possible problem causes + solutions.
Guillaume ZussyJava middleware Admin Author Commented:
Hi David,

Thanks for your answer. Yea I found this topic. Basically I found every topic that discussed about that on the internet. Nothing really helped. I checked step by step 2 days ago all the points described in your link :-(

I will try to reupload my file as soon as I can.
Guillaume ZussyJava middleware Admin Author Commented:
Here is the attached file.
655_error_code.txt
Guillaume ZussyJava middleware Admin Author Commented:
The machine configuration in autosys was set to be a "Windows" instead of "Linux". The configuration change did the trick. It works now.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Linux

From novice to tech pro — start learning today.