Windows Update 1809

I would like to know about the recent Windows update 1809. I believe my computer got updated on its own. I can tell from the Outlook interface looks different. I heard some bad things about it that it deletes some people documents. I am worried. I would not know if anything got deleted or not. I have so many things on my local machine. I read that Microsoft is working on solving this bug. Any advice on what to do? Shall I be worried about the update deleting anything on my pc? Also, what is the size of this update? I had 4 more GB of free space on my C Drive than what I have now.


Thank you,

Basem Khawaja
Basem KhawajaClinical PharmacistAsked:
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Jose Gabriel Ortega CastroEE Solution Guide - CEO Faru Bonon ITCommented:
I heard of them as well, but this files losing will happen in some systems, not in all of them.
About the losing files, the general rule is "do backups". like always.

The sizes of this updates are like installing a new OS. (about 3 GB plus the installation itself). you can see the previous versions under the C:\windows.old (they always renamed it like that since old windows XP).

If your computer updated by its own what you can do is to stop that "recommended" state and wait until it's safe to update, but if that already happened you can't do much just to go back to the previous version or accept the version and do the clean up of the old files
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Andrew LeniartSenior EditorCommented:
Hi Basem.

Any advice on what to do?

If you're concerned about possibly losing data, revert back to the previous install. I've explained how to do that after an update in the following article I wrote:

https://www.experts-exchange.com/articles/31982/Non-Destructive-Repair-of-Windows-10-Answers-to-commonly-asked-questions.html

Just skip down to the heading The repair made it worse than before - Now what? in the article and follow the steps I've shown there. That will allow you to go back to before the 1809 update was installed. If you decide to revert back, the update will not reinstall itself because Microsoft has now pulled it from further distribution.

If you decide NOT to go back to the previous version of Windows before 1809 installed, and only want to regain your space, then following the instructions (again in my above article) under the heading "How to Regain your Hard Disk Space after an Upgrade Repair" will restore the GB's of space you've lost.

Note that doing this (recovering hard disk space) will remove the option of you being able to reverse the 1809 update completely, so if it were me, I'd go back to before 1809 installed myself and not chance that my system could be one of the ones affected.

I hope that's helpful.

Regards, Andrew
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Andrew LeniartSenior EditorCommented:
One more thing. Be sure the different look in Outlook is a result of a recent update to Windows and not to Office itself. To check the version of Windows you're currently running, press your Windows key and type system information and then hit enter. That will give you the version and build number of Windows 10 currently running on your computer.

SystemInfo.png
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kenfcampCommented:
Well, supposedly 1809 has been paused by Microsoft until they fix the "file deletion bug". But that's not saying a "lucky few" haven't already received it before they did so.
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JohnBusiness Consultant (Owner)Commented:
The Windows V1809 was pulled last week and is not available. I installed it before it was pulled and it is working fine on my computers.  However, some earlier adopters lost files and in the Microsoft MVP forums, I saw the Microsoft pulled the upgrade for this reason. No new timeline for release as of now.

 I can tell from the Outlook interface looks different

That has nothing to do with V1809.  You must be using Office 2016, and yes, over a week ago, Office was updated and Outlook has a different Interface. Functions are much the same but the visual interface is much different.
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Basem KhawajaClinical PharmacistAuthor Commented:
Thank you, everyone. My apologies. I guess I jumped the gun. Due to the different visual interface in Outlook 2016I assumed that my computer was updated. After I checked based on Andrew's reply I found out that my version is 17134. Which is different than 1809. Now what I would like to know where did 7 GB disappeared from my PC? On 09-09-2018 I had 78 GB free space on C Drive Now I have ~71 GB. I did not install any program or made any changes. How can I reclaim that space? Recycle bin emptied. Defrag is running on a daily basis. Disk cleanup I do that on a 2x/a week basis. So please advise me on how to claim that space. See Screen Capture.

Thank you,

MS Windows 10 Version 17134.JPG
C Drive 77.7 GB Free Space 09092018.JPG
C Drive Free Space ~71 GB 10092018.JPG
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Andrew LeniartSenior EditorCommented:
Hi Basem,

After I checked based on Andrew's reply I found out that my version is 17134
I suspected that may be the cause, because Office 365 had an update not long ago and they've gone and fiddled with the GUI again. Looks worse in my opinion, but oh well :)

Disk cleanup I do that on a 2x/a week basis. So please advise me on how to claim that space. See Screen Capture.

I actually covered that earlier. The instructions are given in my article that I pointed you to, under the heading "How to Regain your Hard Disk Space after an Upgrade Repair" - I suspect that's where your space is being used up.

I've included a slightly modified version for you here. Follow all of the steps below, but pay particular attention to Step 3. and Step 4.

To verify if that's the cause, perform the following steps;

1. Press your Windows Key and type "Disk Cleanup"
2. Then click the "Disk Cleanup Desktop app" that appears as best match as shown below.

DiskCleanup1.png
3. Once the Disk Cleanup app has completed it's calculations, the following screen will appear. Now click on the "Clean up system files" button as shown below.

DiskCleanup3.png
Windows will again start calculating how much space you will be able to free up on your C: drive, (it will take longer to do so this time) but we'll have a lot more cleaning options available to us.

 DiskCleanup5.png
4. Scroll up and down in your window above and tick what you want to permanently delete.

I personally tick everything when I perform this step on a well functioning system.

But before you click OK, click on the "More Options" tab.

DiskCleanup6.png
Click the "Clean up..." button under the "System Restore and Shadow Copies" category on this tab to also delete any Shadow Copies that Windows may have saved, as well as all System Restore points except for the most recently saved one.

You'll be prompted to make sure you want to permanently delete these files. If you're sure, then click the "Delete Files" button.

DiskCleanup7.png
If there is a previous installation update for Microsoft Windows still available (Ie: Windows.old under the C: drive) then you'll get yet another prompt to make sure that you're sure. If you're sure, then go ahead and click the "Yes" button. This means if an option to revert back to a previous version of Windows is available on your system, this will remove it and reclaim space.

DiskCleanup8.png
DiskCleanup9.png
This will take a fair while to complete, so go make a cuppa or take the dog for a walk. Don't interrupt the process.

Once it's complete, the above window will disappear from the screen. Check your available hard drive space now.

If the above hasn't solved the space problem, then post back and we'll use an advanced file utility like TreeMaster to find out what is taking up your space and where.

I hope that's helpful.

Regards, Andrew
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JohnBusiness Consultant (Owner)Commented:
I had 78 GB free space on C Drive Now I have ~71 GB

Since your computer would have been looking for updates, the software distribution folder could have increased. The range you quote is entirely normal for Windows 10 and no concern.

Be sure you click on the Cleanup System Files in Disk Cleanup as noted above.

Your question was:   "I would like to know about the recent Windows update 1809"  

It has been pulled for the time being.
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Basem KhawajaClinical PharmacistAuthor Commented:
I did everything that you suggested Andrew. I have 71.1 GB now. Not much compared to 78 GB. Please tell me about the other option.

Thank you Sir,
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JohnBusiness Consultant (Owner)Commented:
If System Download is being used and current and if you ran disk cleanup (system as well) then nothing more you can do. Just normal windows 10 disk usage. You cannot control that.
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Basem KhawajaClinical PharmacistAuthor Commented:
But where did the 7 GB go?
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JohnBusiness Consultant (Owner)Commented:
Most like system download and system information (hidden folder)
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Basem KhawajaClinical PharmacistAuthor Commented:
How can I access these folders John to see how much space they occupy?
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JohnBusiness Consultant (Owner)Commented:
For software downloads go here:  C:\Windows\SoftwareDistribution\Download and review. Do NOT delete anything.

For system volume information, leave this alone. Hidden and restricted.   C:\System Volume Information. Never touch this folder
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Basem KhawajaClinical PharmacistAuthor Commented:
John

I looked into that folder and it has 1.44 GB as of the only date showing created on May 18, 2018. The other folder was not found and I have the box checked for show hidden folders?
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JohnBusiness Consultant (Owner)Commented:
System Volume is only for very technical people. Leave that alone.

You found 2 out of 7 GB and really the rest is noise.
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Basem KhawajaClinical PharmacistAuthor Commented:
Noise?? But the creation date of the 1.42 GB was this past May. I had 7 GB more as of 09-09-2018.
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JohnBusiness Consultant (Owner)Commented:
Windows 10 swings  by 10 to 15 GB daily.

Here is System Volume Information

Windows-10-System-Volume-Info
Nearly 7 GB on my computer
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JohnBusiness Consultant (Owner)Commented:
My own computer here right now has a high of 645 GB free and a low of 625 GB free all within the space of a week or two.

I gained space when I installed V1809 last Thursday.
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Basem KhawajaClinical PharmacistAuthor Commented:
John

Honestly, this is the first time I heard of this System Volume Information or came across such a vast difference in free space on C Drive. Do you think when the upgrade to v1809 takes place I will also gain space like you?
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JohnBusiness Consultant (Owner)Commented:
The version rewrites eliminate old files, normally gain some space which then gets used up over time.

This is really drifting away from your question and if you need to know System Volume mechanics, you might want a new question. System Volume Information has been around for a long time.

There have been a lot of V1803 updates as well that use space. About 7 since September 1 just past. Microsoft does other updates unannounced (look in Reliability History)
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JohnBusiness Consultant (Owner)Commented:
You may be able clear System Volume Information by change (reducing) Page File Size in System Properties.
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Andrew LeniartSenior EditorCommented:
Hi Basem,

I did everything that you suggested Andrew. I have 71.1 GB now. Not much compared to 78 GB. Please tell me about the other option.

Ok, let's go on a bit of an exploration exercise to learn how and where your space is being used.

First, download and install either the "Free" "Personal" or "Professional" 30 Day Trial version of this tool.

TreeSize Free v4.2

TreeSize Personal v7.0

TreeSize Professional v7.0

Whilst I purchased and personally use the Professional version, any one of the above should do for your exercise here. If you've not used it before, I'd suggest installing the 30 day trial of the Personal or Professional versions.

Once installed, launch TreeSize Pro and do a full scan of your Hard Drive. It will give you a whole host of detailed information as to what is being used on your Hard Drive and where.

Then we can explore where your space is being used, what is using the space and when it was created, as well as what is safe to delete, and what's not.

Having said the above, we have now gone way off track to what your original question was, so further answers here would be hidden from other interested askers with similar space disappearing issues. For that reason and others, I ask that you close this question and open a new question titled something like "How do I find out where my Hard Drive space has gone using TreeSize" or similar. I'll be happy to continue this exercise for you there.

I hope that's helpful.

Regards, Andrew
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Basem KhawajaClinical PharmacistAuthor Commented:
Thank you All. I would like to give John more points how do I do this?
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Andrew LeniartSenior EditorCommented:
I would like to give John more points how do I do this?
By clicking the "This is helpful" button under any of John's comments that you found helpful. You can also award more points by using the Slider that is available once you've selected the comment that you considered was the solution. Ideally, you would always click the "This is helpful" button during the course of a question so that you don't forget to reward an expert's participation if you found some of their comments helpful.

More detailed information is available in the following article;

http://support.experts-exchange.com/customer/en/portal/articles/2527982-how-do-i-close-my-question-

I hope that's helpful.

Regards, Andrew
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