troubleshooting Question

unable to print complete certificate from online training module

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GMartinFlag for United States of America asked on
Printers and ScannersMiscellaneous
9 Comments1 Solution172 ViewsLast Modified:
Hello and Good Afternoon Everyone,

        After completing an online test at which only takes about 6 minutes to complete, I found myself unable to print my complete certificate.  While the certificate briefly appears in complete format on the screen, when I go to Print within my tools of Google Chrome or press Control and P, I am only able to see a fraction of it within the print preview screen despite of whether landscape or portrait is used.  That said, could someone provide some guidance which will allow me to print my entire certificate without it being cut off?

         Thank you

Jane Updegraff

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