Windows 7 Stuck on welcome screen

All Windows 7 is stuck on welcome screen. No matter what ID I use to login and it just stays there. Any suggestions? I failed to mention this is a virtual machine.
LVL 19
Edward PamiasTeam Lead RRS DeskAsked:
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Shimshey RosenbergSysAdminCommented:
I would boot into Safe Mode, than ensure no services are running and startup (do that in msconfig).
If that works, than continue troubleshooting every application separately
Edward PamiasTeam Lead RRS DeskAuthor Commented:
Did that already..... nothing is working.
Shimshey RosenbergSysAdminCommented:
In Safe Mode it starts properly?
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Edward PamiasTeam Lead RRS DeskAuthor Commented:
Safe mode works fine....
Edward PamiasTeam Lead RRS DeskAuthor Commented:
I have a feeling it might be McAfee causing me grief ,,,,,,
JohnBusiness Consultant (Owner)Commented:
Do you have a CD drive?

You can run a Windows 7 Startup Repair.

You may need to make a bootable USB key from your Windows 7 DVD.
Tom CieslikIT EngineerCommented:
If this is hyper-v machine, mount vhdx file to server or other computer and try to read Windows event log.
It looks like some service is not loading. try to figure out what service is coursing problem, maybe you going to be able remove it or disable it.
Tom CieslikIT EngineerCommented:
Also if you do have any Antivirus on Host machine, disable it
Edward PamiasTeam Lead RRS DeskAuthor Commented:
@ Tom I was getting errors checking the event viewer. I have limited access on the VSphere console.

@John I cannot use a CD - I need a VMWare expert on this one. :)
JohnBusiness Consultant (Owner)Commented:
I have used CDs with my VMware Machines, so that is why I suggested the above.
Edward PamiasTeam Lead RRS DeskAuthor Commented:
My VDI's are on a server and I manage them remotely. Only the Top level admins have access to the servers to use a CD.
JohnBusiness Consultant (Owner)Commented:
Thank you for clarifying
Edward PamiasTeam Lead RRS DeskAuthor Commented:
I appreciate the suggestions John. If you find anything let me know.
JohnBusiness Consultant (Owner)Commented:
Can you restart the computer remotely?  Try the following:

To access it, follow these instructions:
Boot the computer.
Press F8 and hold until your system boots into Windows Advanced Boot Options.
Select Repair This Computer.
Select a keyboard layout.
Click Next.
Login as an administrative user.
Click OK.
At the System Recovery Options window, select Startup Repair.


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Edward PamiasTeam Lead RRS DeskAuthor Commented:
@Tom I tried the anti Virus no go

@John - trying repair now.
JohnBusiness Consultant (Owner)Commented:
Thanks - It appears the repair got you going.
Edward PamiasTeam Lead RRS DeskAuthor Commented:
John, the repair worked and thanks to the other gentlemen that had great suggestions as well.
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