PERC H710p issues/SAS

tobal99z
tobal99z used Ask the Experts™
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I have been running a Dell Precision 7600 for about 5 years for a small business. Recently, I had started to have some strange problems with Win7. Thought it might be HD failures (SAS), so did checkdsk and that crashed. Had PERC H710p, removed one of the HDs (storage), not boot, and was able to start up windows fine. Then replaced that HD, removed other storage HD, and all of a sudden PC can't find any of the HDs on startup.
Just bought a new PERC H710p in case that is the issue.
I'm looking for an independent consultant genius (not DELL tech support!) who can advise me/walk me through PERC setup, in particular at least I want to be able to copy data off of my old SAS drives.
Any advice?
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IT Consultant
Top Expert 2010
Commented:
Not super clear on what exactly happened (how many disks, RAID levels, etc.), but I suspect that there is a foreign configuration that needs to be imported … or that needed to be imported and was cleared instead, or the wrong foreign config imported, etc. Can you be more clear on the exact setup, the exact things done, and in the exact order they were done in? Screens, messages encountered, options selected, etc.

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