troubleshooting Question

MS Update Causing BSOD and Startup Repair Boot Loop on HP Desktops

Avatar of William Fulks
William FulksFlag for United States of America asked on
Windows 10Windows OSDesktops
20 Comments1 Solution168 ViewsLast Modified:
The latest Windows 10 update has bricked a bunch of PC's at my workplace and we are scrambling to figure out the problem. We are an all HP shop and apparently this is hitting HP desktops hard. What's happening is the PC gets stuck in a startup repair loop and nothing seems to fix it. We already wiped and rebuilt 2 machines but we can't keep doing that. We're talking potentially hundreds of users affected.

I found a msg board post saying to delete an hpqKBfiltr.sys file but it does not exist on the PC's we've had problems with. This fix may be specific to certain model HP desktops. I am going to try manually backing out the last couple of updates via command prompt but I am hoping somebody here has run into this and resolved it already. Message boards have been blowing up since yesterday about this.
William Fulks
Systems Administrator

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