Avatar of Sheldon Livingston
Sheldon Livingston
Flag for United States of America asked on

Cannot receive email Office 365

All of a sudden a client of mine doesn't receive email.  He is a single Office 365 user.  Invoices are current, etc.

He can send email from both the portal and Outlook... doesn't receive email at either location.

The only email that he can receive is email he sends to himself.

Looks like this started at Oct 9, 2018 at 4:43pm.
Microsoft OfficeMicrosoft 365

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Sheldon Livingston

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Vasil Michev (MVP)

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Sheldon Livingston

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Thank you Vasil!  We have a DNS issue.
Your help has saved me hundreds of hours of internet surfing.
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