troubleshooting Question

Cannot receive email Office 365

Avatar of Sheldon Livingston
Sheldon LivingstonFlag for United States of America asked on
Microsoft OfficeMicrosoft 365
2 Comments1 Solution61 ViewsLast Modified:
All of a sudden a client of mine doesn't receive email.  He is a single Office 365 user.  Invoices are current, etc.

He can send email from both the portal and Outlook... doesn't receive email at either location.

The only email that he can receive is email he sends to himself.

Looks like this started at Oct 9, 2018 at 4:43pm.
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