Avatar of Dennis Miller
Dennis Miller
 asked on

getting windows stop code

Dell laptop is giving me a windows stop code. I cannot go back to last know good configuration.
DellWindows OSWindows 7Golang

Avatar of undefined
Last Comment
Dennis Miller

8/22/2022 - Mon
John

What is the code?

Is this a BSOD stop or a Reliability History error
SOLUTION
nobus

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Dennis Miller

ASKER
The last error that came up is configuration is not all there. The system configuration I suspect is missing some parts. I seem to recall a few years ago, there was a set of cmd's to copy and replace the system files?
John

Do you DVD to try a start up Repair?

Otherwise you may have to back up the drive and reinstall
Your help has saved me hundreds of hours of internet surfing.
fblack61
Dennis Miller

ASKER
John, not sure how to DVD start up?
John

If you start from the OS DVD it should offer the option of Startup Repair or Repair. See if that happens
Dennis Miller

ASKER
Well there is the problem. I have no DVD from the user to do this. It is windows 7 and I have a windows 7 OS DVD will this do? This DVD is to load the OS on a new or to re-image? I need to make sure the guys data is safe. Once I pull the data off I can re-image if needed. This why I was hoping to fix the system files.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER CERTIFIED SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
nobus

here's how to repair win7 :  http://www.sevenforums.com/tutorials/3413-repair-install.html            REPAIR
Dennis Miller

ASKER
Nobus, I think I will give this a try. I will download the ISO and try this out and get back to you both. Thanks so ,much. I will let you know.
John

Be sure you backup first to be sure you protect your data
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck
Dennis Miller

ASKER
I have a USB with a SATA connector that I can pull the drive out and back up the data first to make sure that is safe then start to see if I can repair the system files and if not I will just re-image. I will keep you all up on this as I have not seen this error before but I have seen something similar. Protecting the data is my first need.
John

Thanks for the update.
Dennis Miller

ASKER
John, it was the hard drive. I connected to a sled to try to clone the data and it says no media found. It does see the drive but no data. I plugged the drive into another computer and it again sees the drive but no data. I will replace the drive and re-image. Thanks for all the help from all.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
John

Thanks for the update.
Dennis Miller

ASKER
Your very welcome. I was not sure I distributed the pints right so it should have been 50-50. You both helped and the information was very good.
John

The split is decent. Thank you.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Dennis Miller

ASKER
Both had great answers that will be very useful down the road. I should be thanking you all.